R4CE91P
BasicOperationGuide
Rev. C
TRSH.fm A4 size
7/20/04
L
Proof Sign-off:
S.Shimozawa CRE Kawakami
H.Kimura
editor name
34 Troubleshooting
Troubleshooting
Error Messages
You can diagnose and solve most problems by
checking the error messages on the LCD panel. If you
cannot solve the problems by checking the messages,
use the following table and try the recommended
solution.
Note:
The solutions are for the problems that happen when using
this product stand alone. Refer to the online Reference
Guide on detailed solutions for printing, scanning, print
quality, or computer-related problems.
The Copied Image is Improperly
Sized
When Auto Fit Page is selected as the
Reduce/Enlarge setting on the LCD panel and the
border of the original document is white or very
light, the size of the original might not be recognized
correctly. This may cause the copied image to be
improperly sized. To correct this, select Actual as the
Reduce/Enlarge setting and then use the Optional
zoom setting to adjust the size of the copied image.
Error Messages Problem Solution
Printer error
occurred.
Please see
documentation.
An error has
occurred in
the printer
parts.
Turn this product off,
and then back on. If
the error message still
appears, contact
your dealer.
Scanner error
occurred.
Please see
documentation.
An error has
occurred in
the scanner
parts.
Turn this product off,
and then back on.
Then make sure the
transportation lock is
released. If the error
message still appears,
contact your dealer.
Service
required.
Parts inside
your printer
are at the end
of their
service life.
See your
printer's
documentation
for details.
Contact your dealer.
Cannot
recognize the
device.
The memory
card or
storage
media has
not been
loaded.
Confirm that the
memory card or
storage media has
been loaded
correctly.
Memory card or
disk was not
inserted or
cannot be
recognized.
The memory
card or
storage
media has
not been
loaded, or
the memory
card has no
image data.
Confirm that the
memory card or
storage media has
been loaded
correctly. If it is loaded
correctly, there may
be a problem with
your memory card or
storage media.
Check the media and
try again.
Cannot
recognize the
memory card or
disk.
The memory
card or
storage
media has
not been
loaded.
Confirm that the
memory card or
storage media has
been loaded
correctly. If it is loaded
correctly, there may
be a problem with
your memory card or
storage media.
Check the media and
try again.
Backup error.
Backup is
canceled.
An error has
occurred
while
backing up.
Retry the backup
procedure. If the error
reoccurs, there may
be problems with your
data. Check and
adjust the data if
necessary.
Format error. An error has
occurred
during
formatting.
Retry the procedure.
If the error reoccurs,
there may be a
problem with your
memory card or
storage media.
Check the media and
try again.
Cannot create a
memory card or
disk folder.
Operation
canceled.
Cannot
create a
folder on the
memory
card.
Load a new memory
card.
Error Messages Problem Solution
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