LCD Screen Shuts Off
If the LCD screen shuts off intermittently, the printer may be in Sleep Mode. Try these solutions:
• Press the power button to exit sleep mode. You can adjust the delay time before the product enters
sleep mode in the Power Settings menu.
Parent topic: Solving Printer Problems
Related references
Setup Menu Settings
Forgot the Administrator Password
If you forgot the administrator password you created during network setup, contact Epson for support.
Parent topic: Solving Printer Problems
Red Light Shines Inside the Printer
The red light always shines inside the printer. This is normal.
Parent topic: Solving Printer Problems
Solving Printing Problems
Check these sections if you have problems printing with your product.
Nothing Prints
Cannot Print Over a Network
Print Head Moves But Nothing Prints
Removing Jammed Media
Media Does Not Feed or Eject Correctly
Media Does Not Cut Cleanly
Parent topic: Solving Problems
Nothing Prints
If you have sent a print job and nothing prints, try these solutions:
• Make sure your printer is turned on.
• Make sure any interface cables are connected securely at both ends. If you have a spare cable, try
connecting with the spare cable.
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