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LCD Screen Shuts Off
Parent topic: Solving Problems
Printer Does Not Turn On
If the printer does not turn on, try these solutions:
• Make sure the power cable is securely connected.
• Make sure the power outlet works by connecting the power cable for another electronic device.
Parent topic: Solving Printer Problems
LCD Screen Shuts Off
If the LCD screen shuts off intermittently, the printer may be in Sleep Mode. Try these solutions:
• Press any of the buttons on the control panel to exit sleep mode.
• You can adjust the delay time before the product enters sleep mode in the Preferences menu.
Parent topic: Solving Printer Problems
Related references
Preferences Menu Settings
Solving Printing Problems
Check these sections if you have problems printing with your product.
Nothing Prints
Cannot Print Over a Network
Print Head Moves But Nothing Prints
Parent topic: Solving Problems
Nothing Prints
If you have sent a print job and nothing prints, try these solutions:
• Make sure your printer is turned on and in Ready mode.
• Make sure any interface cables are connected securely at both ends. If you have a spare cable, try
connecting with the spare cable.
• Check the model and specifications of the interface cable to see if the cable is appropriate for your
computer and printer.