To Next PageTo Next PageWhat to do if Error LEDs are on or flashing on my Epson TM-H6000V?
If the Error LEDs are on or flashing, it could be due to the roll paper cover, receipt unit, or front cover being open, or the printer is out of roll paper. Ensure that the roll paper cover, receipt unit, and front cover are properly closed. Also, make sure to set roll paper.
How to fix roll paper jam in Epson TM-H6000V Printer?
If the roll paper is jammed, open the roll paper cover and carefully remove the jammed paper.
What to do if slip paper is jammed in Epson TM-H6000V Printer?
If the slip paper is jammed, open the front cover, then open the front carriage unit using the lever on the right side. After that, remove the jammed paper.
What to do if slip paper or foreign material may be jammed on Epson TM-H6000V?
If you suspect slip paper or foreign material is jammed, open the front cover and the front carriage unit to check for and remove any obstructions.
Why Epson Printer Power LED does not turn on?
Check whether the power supply cable is correctly connected to the printer and the socket.
What to do if an unrecoverable error occurred on Epson Printer?
Turn off the power immediately when an unrecoverable error occurs. If the same error occurs again even after turning the power back on, contact qualified service personnel.
What to do if my Epson Printer customer display does not appear?
If the customer display is not working, first check the connection between the customer display and the cable. Ensure that DIP switch 2-2 on the printer is set to ON. Also, in the software settings, ensure that "Selection of interface using the customer display" is configured to "All interfaces that can be used". Check the printer driver and application settings. Finally, verify that the display's transmission speed is set to 19200bps.
What to do if setting slip paper does not start printing on my Epson Printer?
If your Epson Printer isn't printing on slip paper, ensure the slip paper is inserted straight along the paper guide. If using an MICR model in check insertion standby, insert the check paper. Verify that a Slip printer has been selected as the print destination in your application. If the sensor isn't detecting paper, you can download the Slip Paper Sensor Adjustment Tool (Windows only) to adjust the sensitivity of the slip paper sensor.
How to fix vertical white streaks on my Epson Receipt Printer?
If your receipt printer is producing vertical white streaks, the print head is likely dirty. Perform a head cleaning to resolve this issue.
What to do if slip LED does not turn off even though slip paper is removed on my Epson TM-H6000V?
If the Slip LED remains on even after removing slip paper, check for small pieces of paper in the paper path and remove them. If the light persists, confirm there are no small pieces of paper remaining, and then close all the covers. If the Slip LED still flashes, use the Slip Paper Sensor Adjustment Tool (Windows only) to adjust the sensitivity of the slip paper sensor.
General| Type | POS printer |
|---|---|
| Print technology | Thermal |
| Maximum resolution | 180 x 180 DPI |
| USB connector | USB Type-A / USB Type-B |
| Serial interface | Yes |
| Standard interfaces | Ethernet, NFC, RS-232, USB 1.1, USB 2.0 |
| Serial interface type | RS-232 |
| Connectivity technology | Wired |
| Wi-Fi | - |
| Product color | Black |
| Sustainability certificates | ENERGY STAR |
| Storage temperature (T-T) | -10 - 50 °C |
| Operating temperature (T-T) | 5 - 45 °C |
| Operating relative humidity (H-H) | 10 - 90 % |
| Country of origin | China |
| Autocutter durability | 3 million cuts |
| Pallet width | 800 mm |
| Pallet height | 780 mm |
| Pallet length | 1200 mm |
| Pallet width (UK) | 1000 mm |
| Quantity per pallet | 56 pc(s) |
| Quantity per pallet (UK) | 70 pc(s) |
| Quantity per pallet layer | 8 pc(s) |
| Quantity per pallet layer (UK) | 10 pc(s) |
| Package depth | 384 mm |
| Package width | 295 mm |
| Package height | 289 mm |
| Package weight | 6068 g |
| Quantity per pack | 1 pc(s) |
| Maximum roll diameter | 83 mm |
Weight and Dimensions| Depth | 278 mm |
|---|---|
| Width | 186 mm |
| Height | 181 mm |
Explains the meaning of symbols used throughout the manual for clarity.
Provides critical safety instructions for safe and correct printer operation.
Step-by-step guide for connecting interface and power cables to the printer.
Guide for installing or replacing the ribbon cartridge for printing.
Steps for correctly installing roll paper into the printer.
Procedure for cleaning critical print components for maintaining print quality.
Understanding error codes indicated by LED on/flashing patterns.
Steps to clear jammed roll paper from the printer.
Instructions for removing jammed slip paper.
