Epson WF-7211 - Page 114

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2. Pull out the paper cassette.

3. Remove the paper cassette cover.

4. Remove the jammed paper from the paper cassette.

Remove the jammed paper inside the printer.

User's Guide

Solving Problems

114

Main Page

Table of Contents2
About this Manual5
Introduction to the Manuals5
Using the Manual to Search for Information5
Marks and Symbols7
Descriptions Used in this Manual7
Operating System References7
Important Instructions9
Safety Instructions9
Safety Instructions for Ink10
Printer Advisories and Warnings10
Advisories and Warnings for Setting Up/Using the Printer10
Advisories and Warnings for Using the Printer with a Wireless Connection11
Advisories and Warnings for Using the LCD Screen12
Protecting Your Personal Information12
Printer Basics13
Part Names and Functions13
Control Panel14
Guide to the LCD Screen15
Icons Displayed on the LCD Screen15
Entering Characters16
Network Settings17
Network Connection Types17
Ethernet Connection17
Wi-Fi Connection17
Wi-Fi Direct (Simple AP) Connection18
Connecting to a Computer18
Connecting to a Smart Device19
Making Wi-Fi Settings from the Printer19
Making Wi-Fi Settings Manually20
Making Wi-Fi Settings by Push Button Setup21
Making Wi-Fi Settings by PIN Code Setup (WPS)22
Making Wi-Fi Direct (Simple AP) Settings22
Making Advanced Network Settings23
Checking the Network Connection Status25
Network Icon25
Checking Detailed Network Information from the Control Panel25
Printing a Network Connection Report26
Printing a Network Status Sheet32
Replacing or Adding New Access Points32
Changing the Connection Method to a Computer33
Disabling Wi-Fi from the Control Panel33
Disconnecting Wi-Fi Direct (Simple AP) Connection from the Control Panel34
Restoring the Network Settings from the Control Panel34
Preparing the Printer35
Loading Papers35
Available Paper and Capacities35
Loading Paper in the Paper Cassette38
Loading Paper in the Rear Paper Feed Slot40
Loading Envelopes and Precautions43
List of Paper Type44
Menu Options for Settings44
Menu Options for Print Counter44
Menu Options for Ink Levels44
Menu Options for Maintenance45
Menu Options for Paper Source Settings45
Menu Options for Print Status Sheet46
Menu Options for Network Status46
Menu Options for Admin Settings47
Menu Options for System Administration48
Saving Power52
Saving Power - Control Panel52
Printing54
Printing from the Printer Driver on Windows54
Accessing the Printer Driver54
Printing Basics54
Printing on 2-Sides56
Printing Several Pages on One Sheet57
Printing and Stacking in Page Order (Reverse Order Printing)58
Printing a Reduced or Enlarged Document58
Printing One Image on Multiple Sheets for Enlargement (Creating a Poster)59
Printing with a Header and Footer65
Printing a Watermark66
Printing Multiple Files Together67
Printing Using the Color Universal Print Feature67
Adjusting the Print Color68
Printing to Emphasize Thin Lines69
Printing Clear Bar Codes69
Canceling Printing70
Menu Options for the Printer Driver70
Printing from the Printer Driver on Mac os72
Printing Basics72
Printing on 2-Sides74
Printing Several Pages on One Sheet75
Printing and Stacking in Page Order (Reverse Order Printing)75
Printing a Reduced or Enlarged Document76
Adjusting the Print Color77
Canceling Printing77
Menu Options for the Printer Driver77
Making Operation Settings for the Mac os Printer Driver79
Printing from Smart Devices80
Using Epson Iprint80
Using Epson Print Enabler83
Using Airprint83
Canceling Ongoing Jobs84
Replacing Ink Cartridges and Other Consumables85
Checking the Status of the Remaining Ink and the Maintenance Box85
Checking the Status of the Remaining Ink and the Maintenance Box - Control Panel85
Checking the Status of the Remaining Ink and the Maintenance Box - Windows85
Checking the Status of the Remaining Ink and the Maintenance Box - Mac os85
Ink Cartridge Codes86
Ink Cartridge Handling Precautions86
Replacing Ink Cartridges89
Maintenance Box Code92
Maintenance Box Handling Precautions92
Replacing a Maintenance Box92
Temporarily Printing with Black Ink94
Temporarily Printing with Black Ink - Control Panel94
Temporarily Printing with Black Ink - Windows95
Temporarily Printing with Black Ink - Mac os96
Conserving Black Ink When the Black Ink Is Low (for Windows Only)96
Maintaining the Printer98
Checking and Cleaning the Print Head98
Checking and Cleaning the Print Head - Control Panel98
Checking and Cleaning the Print Head - Windows99
Checking and Cleaning the Print Head - Mac os99
Aligning the Print Head99
Aligning the Print Head - Control Panel100
Cleaning the Paper Path for Ink Smears100
Network Service and Software Information102
Application for Configuring Printer Operations (Web Config)102
Running Web Config on a Web Browser102
Running Web Config on Windows103
Running Web Config on Mac os103
Application for Laying out Photos (Epson Easy Photo Print)103
Application for Printing Web Pages (E-Web Print)104
Application for Configuring Multiple Devices (Epsonnet Config)104
Software Update Tools (EPSON Software Updater)105
Installing the Latest Applications106
Updating the Printer's Firmware Using the Control Panel107
Uninstalling Applications107
Uninstalling Applications - Windows107
Uninstalling Applications - Mac os108
Printing Using a Network Service109
Solving Problems110
Checking the Printer Status110
Checking Messages on the LCD Screen110
Checking the Printer Status - Windows111
Checking the Printer Status - Mac os111
Checking the Software Status111
Removing Jammed Paper112
Removing Jammed Paper from the Rear Paper Feed Slot112
Removing Jammed Paper from Inside the Printer112
Removing Jammed Paper from the Paper Cassette113
Removing Jammed Paper from Rear Cover 1 and Rear Cover 2116
Paper Does Not Feed Correctly118
Paper Jams119
Paper Feeds at a Slant119
Several Sheets of Paper Are Fed at a Time119
Power and Control Panel Problems119
Power Does Not Turn on119
Power Does Not Turn off119
Power Turns off Automatically119
LCD Screen Gets Dark120
Cannot Print from a Computer120
Checking the Connection (USB)120
Checking the Connection (Network)120
Checking the Software and Data121
Checking the Printer Status from the Computer (Windows)123
Checking the Printer Status from the Computer (Mac OS)123
When You Cannot Make Network Settings124
Cannot Connect from Devices Even Though Network Settings Are no Problems124
Checking the SSID Connected to the Printer126
Checking the SSID for the Computer126
Cannot Print from an Iphone or Ipad127
Printout Problems127
Printout Is Scuffed or Color Is Missing127
Banding or Unexpected Colors Appear128
Colored Banding Appears at Intervals of Approximately 2.5 CM128
Blurry Prints, Vertical Banding, or Misalignment129
Print Quality Is Poor129
Paper Is Smeared or Scuffed130
Paper Is Smeared During Automatic 2-Sided Printing131
Printed Photos Are Sticky131
Images or Photos Are Printed in Unexpected Colors131
Cannot Print Without Margins132
Edges of the Image Are Cropped During Borderless Printing132
The Position, Size, or Margins of the Printout Are Incorrect132
Printed Characters Are Incorrect or Garbled132
The Printed Image Is Inverted132
Mosaic-Like Patterns in the Prints133
The Printout Problem Could Not be Cleared133
Other Printing Problems133
Printing Is too Slow133
Printing Slows down Dramatically During Continuous Printing134
Cannot Cancel Printing from a Computer Running Mac os X V10.6.8134
Other Problems134
Slight Electric Shock When Touching the Printer134
Operation Sounds Are Loud134
Rear Paper Feed Slot Is Removed134
The Date and Time Are Incorrect135
Forgot Your Password135
Application Is Blocked by a Firewall (for Windows Only)135
Appendix136
Technical Specifications136
Printer Specifications136
Interface Specifications137
Network Function List137
Wi-Fi Specifications138
Ethernet Specifications138
Security Protocol138
Supported Third Party Services139
Dimensions139
Electrical Specifications139
Environmental Specifications140
System Requirements140
Regulatory Information141
Standards and Approvals141
German Blue Angel142
Restrictions on Copying142
Transporting the Printer142
Copyright145
Trademarks145
Where to Get Help146
Technical Support Web Site146
Contacting Epson Support146

Epson WF-7211 - Page 114

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