335
LCD screen message Condition/solution
The combination of the IP address
and the subnet mask is invalid. See
your documentation for more details.
Contact your product administrator.
To use cloud services, update the
root certificate from the Epson Web
Config utility.
Contact your product administrator.
Check that the printer driver is
installed on the computer and that
the port settings for the printer are
correct.
On a Windows computer, go to Control Panel > Hardware and
Sound > Devices and Printers. Right-click the printer and
select Printer Properties. Make sure the printer port is selected
correctly in the Ports tab. Select the USBXXX setting for a USB
connection or EpsonNet Print Port for a network connection.
Recovery mode Contact your product administrator.
Parent topic: Solving Problems
Related references
Paper Jams Inside the Product
Paper Source Settings Options
Where to Get Help
Related tasks
Removing and Installing Ink Packs
Connecting a Telephone or Answering Machine
Related topics
Wi-Fi or Wired Networking
Job Status Error Codes
If a job does not complete successfully, you can check the error code for the reason. Press the
Job/Status button, select Job Status > Log, and select the incomplete job to display the error code
and additional information.
Code Condition/solution
001 The product was turned off by a power failure.
101 Memory is full. Reduce the size of the print job.
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