ESI-50L Administrator’s Manual Function 4: Auto attendant programming
C.4
13. Trunk-to-trunk transfer — When enabled, this lets the station user initiate a trunk-to-trunk transfer.
The user, while connected to a CO line, can press TRANSFER, dial an off-site number and then
complete the trunk-to-trunk transfer by simply hanging up. Both outside parties are then connected.
A station user also can set up a conference call and then drop out of the conference, leaving the other
members conferenced. This feature MUST be enabled in order for external call forwarding,
twinning to an external number, and/or off-premises “reach-me” to succeed.
Default: Enabled.
Important: USE OF FEATURES, SUCH AS TRUNK-TO-TRUNK TRANSFER, THAT REQUIRE TRUNK-TO-TRUNK
CONNECTIONS WILL INCREASE THE RISK OF TOLL FRAUD. IN NO EVENT SHALL ESI (ESTECH
SYSTEMS, INC.) BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES
WHATSOEVER INCLUDING, BUT NOT LIMITED TO, FRAUDULENT TOLL CHARGES, LOSS OF BUSINESS
PROFITS, BUSINESS INTERRUPTIONS OR ANY OTHER COSTS OR DAMAGES RELATED THERETO
ARISING FROM THE USE OF THESE FEATURES.
14. Associated extension — Enter the desired ESI Cordless Handset extension. This creates a
relationship that allows use of the Quick Switch key. For information about the Quick Switch key,
consult the User’s Guide (ESI # 0450-1135). This field is not available for an extension using an ESI
Cordless Handset.
Example: Here is a portion of a completed programming worksheet for extension feature authorization. Note that:
• Extension 100 cannot record calls but can make toll calls (except those listed in the deny table) and
can access the system speed-dial numbers.
• By comparison, extension 102 cannot make general toll calls but also can call any system speed-dial
number, even if it’s a toll call, even those listed in the allow table.
• Extension 102 is associated with an ESI Digital Cordless Handset at extension 113.
• (Extension 108 doesn’t have DND, AA block, recording, or service observing capability because it’s
an analog port.)
1.
Ext.
2.
Name
3.
Call
wait
4.
DND
5.
AA
blk.
6.
Rec.
7.
Svc.
obsv.
8.
Toll
allow
9.
Sys.
spd. dial
10.
Auto-
Page
11.
Ext.
fwdg.
12.
Fwdg. to
toll nos.
13.
Trk.-to-
trk. xfer
14.
Assoc.
ext.
100 Jane Y Y N N N Y Y N N N N
102 Sally Y Y N Y N N Y Y N N N X113
108*
Bill Y Y Y N N N N
113
(Sally’s
Cordless)
Y Y N Y N N Y Y N N N X102
Paired ESI desktop phone/analog phone operation
For someone wishing to have an ESI desktop phone in his office and an existing analog cordless phone
for roaming the building, program as follows:
1. Create a call-forward key on the ESI desktop phone to forward to the analog cordless phone.
2. Assign the analog cordless phone’s call forward busy/no answer to the ESI desktop phone’s mailbox.
The user will then have all of his messages in one location (but can retrieve them from either phone).
* An example of an analog phone.
To Next Page
Loading...
