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TRANSPORTATION & STORAGE AT WAREHOUSE
Do not lift or carry using the front bottom part of the water heater. The water heater should be stored in
a dry place, and at a temperature between 32°F and 140°F. In case the water heater is stored without its
packaging, the floor’s slope should be less than 7° to prevent the water heater from falling over.
NOTICE: Long exposure to temperatures above 140°F can cause permanent deformation of the water
heater.
NOTICE: If needed, the water heater can be transported horizontally, however do not lay nor transport the
water heater with the front side facing down (see pictogram on packaging if not removed).
WATER QUALITY
Proper care for your water heater must include evaluation of local water quality conditions. The water
must be potable, free of corrosive chemicals, sand, dirt, and other contaminants. It is up to the installer
to ensure the water fed to the heater does not contain corrosive chemicals or elements that can aect
operation or damage the heat exchanger. Refer to the table below for the maximum allowable limits of
specific parameters according to the EPA in the Code of Federal Regulations. The installer is responsible for
understanding local conditions pertaining to these and other parameters and treating the water as necessary.
Replacement of the heat exchanger and other components due to damage caused by water quality is not
covered by the warranty.
MAXIMUM LEVEL
Total Hardness Up to 200 mg / L
Aluminum * Up to 0.2 mg / L
Chlorides * Up to 250 mg / L
Copper * Up to 1.0 mg / L
Dissolved Carbon Dioxide (CO2) Up to 15.0 mg / L
Iron * Up to 0.3 mg / L
Manganese * Up to 0.05 mg / L
pH * 6.5 to 8.5
TDS (Total Dissolved Solids) * Up to 500 mg / L
Zinc * Up to 5 mg / L
* Source: Part 143 National Secondary Drinking Water Regulations