Expobar ROSETTA CAPSULE GROUP - Troubleshooting

32
Rosetta
Capsule Group
TROUBLESHOOTING
The following checks can be carried out by users once the machine has been turned off and disconnected
from the power supply. For all other non-specified machine faults, disconnect the machine from the power
supply and immediately contact authorised and qualified service personnel.
Faults produced by limescale
Coffee not dispensed at right temperature:
Heat-exchanger outlet pipes clogged by
limescale.
Brewing groups do not dispense water:
Water system is clogged by limescale.
90% of faults are due to limescaling inside the coffee machine (due to not softening the water).
To avoid these faults, maintain the water softener regularly.
Problem Possible cause Solution
The machine does not start up
The plug is not correctly
inserted into the power
socket
Check that the plug is
correctly inserted and
that the power socket
is operational.
The circuit breaker
and/or differential are
disconnected.
Check that they are
connected.
The cable and/or plug
are damaged.
Call service personnel
to replace them.
Below-standard coffee froth quality
The coffee spout is
clogged or dirty
Clean the coffee outlet
nozzle
The steam wand does not dispense
steam
The steam wand is
clogged by milk
Clean the wand and, if
necessary, remove the
nozzle and unclog it
using a pin or needle.
Water is found underneath the
machine
The drainage tube is
blocked.
Clean the drainage tube.