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Chapter 10 Troubleshooting
Q: Why does the battery run out of power within just a week or less?
A: Actually the battery life depends on alarm trigger and network stability. First of all,
please check if there are too many alarms triggered, resulting in a large number of video
recordings. Then check if the distance between camera and base station is too far,
whether there is barrier or radio interference to cause unstable network.
Q: How many cameras can the base station support at most?
A: 6 cameras.
Q: If the camera is offline, will the video recording be continued?
A: If the camera is powered on but disconnect to the Internet, then video recording on
micro SD card will continue but cloud recording will stop. If the camera is powered off,
both video recordings will stop. However, make sure the camera is offline instead of not
being linked to the base station. Video recordings cannot be viewed until the network
configuration is finished.
Q: Why the alarm is triggered when nobody in the picture?
A: Please try to set the alarm sensitivity lower. Please notice that vehicle and animals are
also the trigger source.
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