What to do if my Fanvil IP Phone could not register to a service provider?
First, ensure the network Ethernet cable is connected to the [Network] port and not the [PC] port. If that's correct, check the system information to see if the IP displays 'Negotiating…'; if so, verify your network configurations. If the network connection is fine, double-check your line configurations.
Why is audio chopping at far-end in hands-free mode on my Fanvil IP Phone?
The audio chopping at the far-end in hands-free mode is usually due to loud volume feedback from the speaker to the microphone. To resolve this, lower the speaker volume.
Why is there no audio in the handset of my Fanvil X3SP?
Check that the handset is connected to the correct Handset port and not the Headset port. The network bandwidth and delay may be unsuitable for an audio call at the moment.
Why is the audio poor or volume low in the headset of my Fanvil IP Phone?
Ensure you are using the headset provided, or consult the wire sequence if you wish to use a third-party headset. Also, the network bandwidth and delay may be unsuitable for an audio call at the moment.
General| Power over Ethernet (PoE) | Yes |
|---|---|
| Power consumption (typical) | 1.2 W |
| Wi-Fi | No |
| Security algorithms | AES, MD5 |
| Networking standards | IEEE 802.1x, IEEE 802.3af |
| Ethernet LAN data rates | 10, 100 Mbit/s |
| Ethernet LAN interface type | Fast Ethernet |
| Supported network protocols | DHCP, PPPoE, L2TP, OpenVPN, SIP2.0 UDP/TCP/TLS, RTP/RTCP/SRTP, STUN, DHCP, PPPoE, 802.1x, L2TP, SNTP, FTP/TFTP, HTTP/HTTPS, TR069 |
| Display diagonal | 2.4 \ |
| Display resolution | 320 x 240 pixels |
| Cables included | LAN (RJ-45) |
| Number of handles included | 1 pc(s) |
| Mounting | Desk/Wall |
| Handset type | Wired handset |
| Product type | IP Phone |
| Product color | Black |
| RJ-9 ports quantity | 2 |
| Lines quantity | 2 lines |
| Call log entries | 300 |
| Phonebook capacity | 500 entries |
| Number of VoIP accounts | - |
| Certification | CE, FCC 15 B, EN55022 B, EN61000-3-2, EN61000-3-3, EN55024, EN60950-1 |
| Voice codecs | G.711a, G.711u, G.722, G.723.1, G.726 |
| Frequency range | 0 - 7 Hz |
| Dual-Tone Multi-Frequency (DTMF) modes | In-band, Out-of band, SIP info |
| Operating temperature (T-T) | 0 - 40 °C |
| Operating relative humidity (H-H) | 10 - 65 % |
| Volume control | Digital |
| Keypad number of keys | 32 |
| Number of function keys | 5 |
Weight and Dimensions| Depth | 174 mm |
|---|---|
| Width | 159 mm |
| Height | 171 mm |
| Package depth | 62 mm |
| Package width | 275 mm |
| Package height | 215 mm |
Safety notices for device installation and operation.
Describes power supply options for the device.
Instructions for installing the phone on a desktop or wall.
Details on connecting power, network, handset, and headset.
Overview of the phone's keypad layout and functions.
Guide on using handset, hands-free, and headset modes.
Explanation of the phone's screen layout and icons.
Introduction to the device's web portal for management.
How to configure network settings (DHCP, Static IP, PPPoE).
Guide to configuring SIP lines for telephony service.
How to make and receive phone calls.
How to answer an incoming call.
How to put a call on hold and resume it.
How to manage multiple concurrent calls.
How to create and manage a 3-way conference call.
How to transfer calls to other parties.
How to save and manage contacts.
Procedures for managing contacts.
Procedures for managing contact groups.
How to use cloud-based phonebooks.
How to view and manage call history.
How to manage voice messages and notifications.
How to enable/disable the Do-Not-Disturb feature.
How to configure the auto-answer feature.
How to configure call forwarding settings.
How to adjust volume for different audio modes.
How to adjust ring tone volume and type.
How to configure LCD energy saving settings.
How to set the device's time and date.
How to change the device's display language.
Procedure to reboot and reset the device to factory default.
How to log in to the web portal.
How to make and receive calls via the web portal.
How to view device system and network information.
How to manage user accounts and passwords.
How to export/import configurations and upgrade software.
Settings for automatic device provisioning.
Access to tools and basic network configuration.
How to set up VPN and configure SIP lines.
Configuration for SIP account, proxy, and call forwarding.
Settings for hotline, auto-answer, and DND features.
Settings for blocking calls and using feature codes.
Configuration for codecs, transport protocols, and connection keep-alive.
Settings for encryption, BLF, and dial peer rules.
Details on dial peer matching types and alias applications.
Examples of global and local substitution for dialing rules.
Examples of adding prefixes and suffixes to dialed numbers.
Configuration of dialing modes and plans.
Global configuration settings for lines and network.
Configuration of various phone features.
Settings for DND, outgoing bans, and call waiting.
Settings for intercom, emergency calls, and password dial.
Settings for default line, silent mode, and blocking numbers.
How to configure audio settings and codecs.
Settings for ring types, volume, and multicast.
How to configure device time and date settings.
Advanced settings for screen, password, and greeting words.
How to add, delete, and edit contacts.
How to configure and use cloud and LDAP phonebooks.
How to manage the blacklist and call logs.
How to export/import phonebook data.
How to configure user-defined DSS keys.
How to configure softkey functions for different screens.
How to set up VPN connections for secure networking.
Configuration steps for L2TP VPN connections.
Configuration steps for OpenVPN connections.
How to retrieve system info and upgrade software.
Steps to reboot and reset the device.
How to capture packets and recover system image.
Solutions for common device issues.
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