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Fetch TV SmartBox 8320HD - User Manual

Fetch TV SmartBox 8320HD
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© IP VISION 2010
SmartBox User Guide
For use with:
Technika SmartBox 8320HD
FetchTV SmartBox 8000
FetchTV SmartBox 7000

Table of Contents

Questions and Answers

  • S
    suarezdeanAug 1, 2025
    What to do if my Fetch TV Set-top boxes remote isn't working?
    • I
      iandersonAug 1, 2025
      If the Fetch TV SmartBox remote isn’t working, ensure you are pointing it directly at the SmartBox without any obstructions. The LED on the front panel should flash when you press a button. If it still fails, check the batteries and replace them if needed, ensuring they are inserted correctly.
  • R
    Robert KleinAug 6, 2025
    What to do if Fetch TV SmartBox 8320HD Set-top boxes SmartBox doesn't seem to be working, and the front-panel standby light is on?
    • J
      Jerry HernandezAug 6, 2025
      If the Fetch TV SmartBox doesn't seem to be working and the front-panel standby light is on, it could be due to incorrect connections or TV settings. First, check that all connections are properly made and that your TV is plugged in and switched on. Also, make sure your TV is set to the correct AV input.
  • J
    Julia MeyerAug 11, 2025
    How to troubleshoot Fetch TV SmartBox 8320HD Set-top boxes SmartBox with no lights on the front panel?
    • T
      Teresa VasquezAug 11, 2025
      If the Fetch TV SmartBox isn’t working and there are no lights on the front panel, it's likely not receiving power. Ensure the power adapter is properly plugged in and check that the power outlet has power by testing it with another device like a lamp.
  • S
    shawnwhiteheadAug 16, 2025
    How to fix can't access Fetch TV Set-top boxes from the menu?
    • J
      Julie ReynoldsAug 16, 2025
      If you cannot access FetchTV from the menu, it might be due to a connection issue between your SmartBox and broadband router. To check this: 1. Go to MENU>DIAGNOSTICS> SMARTBOX INFO. 2. Verify that 'Local Network' displays an IP address (e.g., 192.168.1.2). 3. Confirm that 'Internet' shows 'OK (connected)'. If the internet is not connected, check the connections from your FetchTV SmartBox to your router, including any connection devices. Ensure your router is configured for DHCP. If problems persist, restart your router/modem (wait 1 minute before turning it back on), power the SmartBox off for 20 seconds, then back on, and try accessing FetchTV again.
  • E
    Ernest RiosAug 21, 2025
    What to do if I can get to Fetch TV Set-top boxes, but when I select a programme to download nothing happens?
    • C
      cannondarrenAug 21, 2025
      If you can get to FetchTV but nothing happens when you select a program to download, it could be due to a lack of internet connection or a temporary network problem. Ensure you have a network connection. If the problem persists, restart your FetchTV SmartBox and your router, then try again later. If it still doesn't work, further analysis is needed.
  • A
    Amanda DavisAug 27, 2025
    Why I can see my PC from my Fetch TV Set-top boxes SmartBox but I cannot access any files?
    • P
      Paul NormanAug 27, 2025
      If you can see your PC from your SmartBox but cannot access any files, it's likely that file sharing is not enabled on your PC. To enable it in Windows Media Player, open the program, select "Library", then right-click on “library” on the left side of the window, click on "Media Sharing", and set the preferences to allow media sharing.

Summary

Welcome

Important TV Care Information

For Your Safety

Getting Started

Set Up Your FetchTV Account Online

Instructions for registering and activating a FetchTV account online.

Your Smartbox Package Contents

Installation

8320 HD - Back of Box Connections

Illustrates and labels rear panel connections for the 8320HD model.

8000 - Back of Box Connections

Illustrates and labels rear panel connections for the 8000 model.

Installation Steps

7000 - Back of Box Connections

Illustrates and labels rear panel connections for the 7000 model.

Step One: Getting a Freeview TV Signal

Connects the aerial cable to the SmartBox and TV for a signal.

Step Two: Connecting to Your TV

Connects the SmartBox to the TV using HDMI or SCART cables.

Step Three: Connecting to Your Broadband Router

Connects the SmartBox to the internet via Ethernet or Wi-Fi.

Further Installation Steps

Step Four: Connecting to External Audio Devices

Connects audio outputs like HDMI, SPDIF, or analogue to amplifiers.

Step Five: Switching On

Instructions on powering on the SmartBox and inserting remote batteries.

Step Six: On Screen Set Up

Guides users through the initial on-screen setup process.

Choose the Most Suitable Screen

Selects the optimal HDTV display mode for the screen.

On-Screen Setup Details

Choose Appropriate Aspect Ratio

Sets the correct screen aspect ratio (4:3 or 16:9).

Set Your Parental Control PIN

Establishes a parental control PIN for locking content.

Freeview Tuning Introduction

Explains the process of tuning Freeview channels.

Network and Tuning Procedures

Start the Auto Tuning Procedure

Initiates the automatic scan for available Freeview channels.

Network Connection Introduction

Introduces network connection options for accessing FetchTV services.

Network Connection Options

Choose Wi-Fi or Ethernet Connection

Guides selection between Wi-Fi and Ethernet for internet connectivity.

Ethernet Connection

Details the process of connecting via an Ethernet cable.

Wi-Fi Connection

Explains how to connect wirelessly using a Wi-Fi network.

Using Your Smartbox

The Remote Control

Explains the functions and layout of the SmartBox remote controls.

Setting Up the FetchTV Service

Using FetchTV

Finding a Programme or Movie on FetchTV

Explains how to browse and locate content within the FetchTV menus.

Downloading a Programme or Movie on FetchTV

Describes the process of purchasing and downloading content from FetchTV.

Catchup TV Services

Sky Player

Sign In Process

Steps for signing into the Sky Player service.

Digital Television

Parental Controls

How to set up and manage parental controls for restricted viewing.

Setting Up Parental Controls

Step-by-step guide to configuring parental lock settings.

Channel Navigation

Changing Channels

Various methods for changing TV channels using the remote control.

Favourite Channels

How to select and manage favourite channels for quick access.

Electronic Programme Guide (EPG)

Accessing the EPG

Instructions on how to open and navigate the TV Guide.

Navigating Around the EPG

Details on using remote buttons to navigate the EPG interface.

EPG Information and Info Bar

Programme Information

How to view detailed information about TV programmes using the INFO button.

The Info Bar

Describes the information displayed on the screen while watching TV.

Live TV Playback Controls

Subtitles

How to turn subtitles on or off for programmes.

Pause & Rewind Live TV

Functions for pausing and rewinding live television broadcasts.

Pausing Live TV

Step-by-step guide to pausing live TV playback.

Advanced Playback Controls

Resuming Live TV

How to resume live TV playback after pausing.

Rewinding Live TV

Instructions for rewinding live TV broadcasts.

Other Playback Controls

Details various playback controls for downloaded content and recordings.

Recording Capabilities

Recording a Live Programme

How to record the current programme being watched.

Setting a Recording

Remote Recording

Recording Series and Modifications

Series Linking

Functionality to record entire series of programmes.

Modifying Scheduled Recordings

How to change or edit existing programme recording timers.

Deleting Recording Timers

Multi-Channel Recording

Recording One Channel and Watching Another

How to record one channel while watching a different one.

Recording Two Channels at the Same Time

How to record two programmes concurrently using twin tuners.

Recording Conflict and Conflict Resolution

Managing and resolving conflicts when scheduling multiple recordings.

Recorded Programme Management

Playback of Recorded TV Programmes

How to view previously recorded programmes.

Delete Stored Recordings

Steps to delete recorded programmes from the SmartBox.

Export Stored Recordings

How to transfer recordings to external storage devices.

Digital Recorder Management

Media Centre

Network Your PC

Setting up PC sharing for media playback on the SmartBox.

Media Centre File Types

Auto Discovery

How the SmartBox automatically finds network devices.

Supported File Types While Using Windows Media Player Through the Network

Lists compatible media file formats for network streaming.

USB Port and File Types

Supported File Types While Using a USB Storage Device With Your Smartbox

Lists compatible media file formats for USB playback.

USB Port

Information on connecting external storage devices via the USB port.

Using Advanced Settings

Display Management

Adjusting display settings like infobar timeout and screensaver.

Solving Problems

On Screen Messages

Identifies common error messages and suggests solutions.

Troubleshooting

Fetch TV SmartBox 8320HD Specifications

General IconGeneral
Model Number8320HD
CategorySet-top box
Storage Capacity1TB
Tuner TypeDVB-T2
ConnectivityEthernet, Wi-Fi
Video OutputHDMI, Composite
Resolution1080p
HDMI Ports1
USB Ports2
RecordingYes
EPGYes
Catch-up TVYes
Audio OutputHDMI, Optical
Streaming ServicesNetflix, YouTube

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