43
I can see my PC from my
SmartBox but I cannot
access any files
It is likely that you have not
enabled file sharing on your PC
(in Windows Media Player) to
allow the FetchTV SmartBox to
access them
Open Windows Media Player and select
"Library", then right click on “library” on the
left side of the window and on "Media Sharing"
and set the preferences to allow media
sharing.
I cannot access FetchTV
from the menu
It is possible that you
SmartBox is not correctly
connected to your broadband
router
Please make sure that you have a network
connection. Press MENU>DIAGNOSTICS>
SMARTBOX INFO.
Next to 'Local Network' you should have the IP
address (like 192.168.1.2 for example) of the
SmartBox on your local network
Next to 'Internet' it should say: OK
(connected)
If it does not, please check your connections
from your FetchTV SmartBox to your router,
including any connection devices such as
powerline adaptors or Wi-Fi bridge.
Please make sure that your router is
configured for DHCP (see your router user
manual)
If you are still experiencing problems
connecting:
Turn off your router/modem and leave for 1
minute
Switch on your router/modem, waiting until all
lights are lit
Power the SmartBox off, wait 20 seconds and
power back on
Re-attempt access to FetchTV
I can get to FetchTV, but
when I select a
programme to download
nothing happens.
It is possible that you are not
connected to the Internet.
Please make sure that you have a network
connection. See above
There may be a temporary
network problem.
Please restart your FetchTV SmartBox and
your router and try again later. If the problem
persists we will need to analyse it for you.
To Previous Page
Loading...
