Fora V10 - Operational Problems and Solutions

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Operational Problem
2.The test does not start after applying the sample.
POSSIBLE CAUSE
Insufcient blood sample.
Defective test strip.
Sample applied after automatic
shutdown (3 minutes after last user
action).
Defective meter.
WHAT TO DO
Repeat the test with a new test strip
and a larger sample.
Repeat the test with a new test
strip.
Repeat the test with a new test
strip. Apply sample only when “ ”
appears on the display.
Contact Customer Care Line at 1-888-
307-8188, 1- 866-469-2632 for help.
1.If the meter does not display a message after inserting a test strip
POSSIBLE CAUSE
Batteries exhausted.
Batteries incorrectly installed or
absent.
Test strip inserted upside down or
not completely inserted.
Defective meter.
WHAT TO DO
Replace the batteries.
Check to see if the batteries are
correctly installed.
Insert the test strip correctly with the
contact bars end rst.
Contact Customer Care Line at 1-888-
307-8188, 1- 866-469-2632 for help.