Fortinet FortiFone FON 80 Series - Page 25

Configuration overview
Item Description
shared line included in an SLAgroup:
l
Monitor calls.
l
Answer a call.
l
Pick up a call that is on public hold on another phone.
Note:Shared Line Appearance requires the FortiVoice phone system
version 7.0.0.
To configure the following programmable keys, access the FortiVoice user portal
(see the FortiVoice User Portal Guide):
l
Extension appearance - Allows you to monitor the status of the selected
extension (idle, ringing, in use, DND, or on hold) and transfer a call to the
selected extension. The transfer is blind or attended depending on the setting
configured on the FortiVoice phone system.
l
Line appearance - Allows you to monitor the status of a line (available, busy,
or on hold). If the light is flashing, you can press the programmable key to
retrieve the call.
l
Park appearance - Allows you to monitor the selected call park slots,
informing you if there is a call parked.
Type (when using FortiVoice
Cloud)
When your extension is using FortiVoice Cloud, select the action to take when the
key is pressed:
l
None: Nothing will happen when the key is pressed.
l
Intercom: Activates an intercom call.
l
Park: Places the call into the first available call park slot.
l
Speed Dial: Allows you to quickly place a call to an extension or a phone
number.
l
Twinning: Enables or disables the function which allows an external phone to
ring along with your office phone, so you can answer the call at either phone.
l
Shared Line Appearance: Allows you to perform the following actions for a
shared line included in a group:
l
Monitor calls.
l
Answer a call.
l
Pick up a call that is on hold on another phone.
Note:Shared Line Appearance requires FortiVoice Cloud (with
Business Store).
To configure the following programmable keys, access the FortiVoice Cloud user
portal (see the FortiVoice Cloud User Portal Guide):
l
Extension appearance - Allows you to monitor the status of the selected
extension (idle, ringing, in use, DND, or on hold) and transfer a call to the
selected extension. The transfer is blind or attended depending on the setting
configured on FortiVoice Cloud.
l
Line appearance - Allows you to monitor the status of a line (available, busy,
or on hold). If the light is flashing, you can press the programmable key to
retrieve the call.
FortiFone FON-x80/x80B Series 3.0.19 User Guide 25
Fortinet Inc.