Fortinet FortiGate FortiGate-800

System maintenance Support
FortiGate-800 Administration Guide 01-28006-0008-20041105 129
To report a bug
1 Go to System > Maintenance > Support.
2 Select Report Bug.
3 Fill out the Report Bug form.
4 Select Submit.
To configure a customized mail relay
1 Go to System > Maintenance > Support.
2 Select Report Bug.
3 Select Send email by customized mail-relay.
4 Enter the SMTP server information, user name, whether or not to use authentication,
and the password if required.
Registering a FortiGate unit
After purchasing and installing a new FortiGate unit, you can register the unit using
the web-based manager by going to the System Update Support page, or by using a
web browser to connect to http://support.fortinet.com and selecting Product
Registration.
Registration consists of entering your contact information and the serial numbers of
the FortiGate units that you or your organization purchased. You can register multiple
FortiGate units in a single session without re-entering your contact information.
Send diagnostic
information
Send diagnostic information about the FortiGate unit, including its current
configuration, to Fortinet for analysis.
Send email by
default mail-relay
Submit the bug report using the default mail relay.
Test Test the default mail relay.
Send email by
customized mail-
relay
Submit the bug report using a customized mail relay.
SMTP Server The SMTP server to use for sending bug report email.
User Name A valid user name on the specified SMTP server.
Password If the SMTP server requires authentication, enter the password required.
Authentication Select No if the SMTP server does not require authentication. Select Yes if
the SMTP server does require authentication.