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1) TROUBLE SHOOTING GUIDE
1) If the console doesn’t light up after the power has been turned on the most likely cause is that the wire
running up the upright arm has been damaged during assembly or is not plugged in correctly. Please
check the cable and connections.
Check the overload button; located beside the power switch, if the overload protector button has
triggered, please press this button.
2) E01: Communications failure. Probable cause: The wires from console and motor control board are not
connected well, please check each plug. If the wire is damaged, replace it.
FOR THE BELOW CONDITIONS PLEASE CONTACT RETAILER FOR FUTHER INFO.
3) E02: Surge Protection. Ensure the treadmill is plugged into a 230V socket. Test in new socket if still not
going the bottom control board is possibly damaged please contact reailer.
4) E03: No speed sensor signal. If the motor runs for a few seconds and then brings up the E3 error there
is a problem with the feedback from the speed sensor. Please contact retailer for detailed instructions
on how to check.
5) E04 or E06 Incline: Please check all wires running from the incline motor they should be well seated try
unplugging and plugging them back in. Contact Retail if this doesn’t resolve the problem
6) E05: Current Overload protection. Either the unit is over the rated load or the motor is stuck, causing
excessive current. Turn the unit off and check the belt rotates freely the try restart if the problem
persists contact the retailer. It is possible the motor or bottom control board have failed.
7) E07: Communication problems. The wires from console and motor control board are not connected
well or the wire is damaged, please check each plug. If the wire is damaged, replace it
8) E08: Control Board Failure: Contact retailer
9) E09: Check the deck has been correctly lowered
10) The motor will not start after pressing “START” button. There are several possible reasons:
a. The motor wire is broken or disconnected;
b. The fuse is blown;
Test the above reasons, if it is not one of these contact the retailer.
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