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DocuPrint CM415 AP
Fuji Xerox DocuPrint CM415 AP Administrator's Guide
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14 Pr
oble
m S
olvin
g
394
Problem Solving
14
Text o
r ima
ges
are p
rinte
d at
an
angle
.
The paper
guides in the pap
er
tray ar
e not set in th
e corr
ect
positions
.
Adjust the
horizontal
and verti
cal pape
r
guides to
the corre
ct posit
ions.
Refer to "Loading Paper" (P.43).
Symptom
Cause
Remedy
393
395
Table of Contents
Table of Contents
3
1 Before Using the Machine
13
Preface
14
Types of Manuals
15
Using this Guide
16
Organization of this Guide
16
Conventions
17
Interface Cables
19
Using the Ethernet Interface
19
Using the USB Interface
19
Power Saver Mode
21
Changing the Interval for Entering Power Saver Mode
21
Customizing the Control Panel
23
Changing the Screen Default
23
Setting the Screen after Auto Clear
24
Customizing the Button Layout
25
Network Scanning
26
Assigning Services to the Custom Buttons
29
Adjusting Screen Brightness
31
Touch Screen
32
Important Security Instructions
34
Entering Text
35
2 Paper and Other Media
37
Paper Types
38
Loadable Quantity and Weight
38
Standard Paper
40
Supported Paper
40
Special Paper
41
Unusable Paper
42
Loading Paper
43
Loading Paper in Trays 1 and 2
43
Loading Paper in Tray 5 (Bypass Tray)
45
Changing the Paper Settings
48
3 Maintenance
51
Replacing Consumables
52
Replacing Toner Cartridges
54
Replacing Waste Toner Container
56
Replacing Drum Cartridges (for Customers Having a Spot Maintenance Contract)
58
Cleaning the Machine
63
Cleaning the Exterior
63
Cleaning the Touch Screen
63
Cleaning the Scanner
64
Cleaning the Document Feeder Rollers
64
Cleaning the Color Toner Density (CTD) Sensor
65
Cleaning the Raster Optical Scanner (ROS) Window
68
Cleaning the Paper Tray Rollers
71
Executing Calibration
74
Adjusting Color Registration
78
Auto Color Registration
78
Side Color Registration
79
Printing a Report/List
81
Deleting a Private Charge Print Job with an Invalid User ID
82
Setting Restore Tool
83
4 Machine Status
85
Overview of Machine Status
86
Machine Information
87
General Information
87
Paper Tray Status
88
Print Reports
88
Error History Report
89
Copy Reports
90
Printer Reports
90
Scan Reports
92
Fax Reports
93
Folder List
94
Auditron Reports
95
Automatically Printed Reports/Lists
97
Job Counter Report
95
Broadcast Report
97
Overwrite Hard Disk
98
Print Mode
98
Transmission Report
97
Retrieve Programming
99
Default Programming
100
Fax Receiving Mode
101
Press the <Machine Status> Button
101
Faults
102
Supplies
103
Billing Information
104
User Account Billing Information
105
5 Tools
107
On the [Machine Information] Screen
108
Step 3 Selecting [Tools]
109
Step 4 Selecting a Setting Item on the [Tools] Screen
109
Step 5 Setting a Feature
111
Step 6 Exiting System Administration Mode
111
System Settings Procedure
108
Step 1 Entering System Administration Mode
108
Step 2 Entering the System Administrator User ID and Passcode
108
Tools Menu List
112
Common Service Settings
127
Machine Clock/Timers
127
Auto Clear
128
Auto Print
128
Daylight Savings
129
Power Saver Settings
129
Time Zone
129
Audio Tones
130
Connection Interval
128
Ntp Time Synchronization
128
Control Panel Select Tone
130
Scheduled Power off
130
Auto Clear Alert Tone
131
Default Language
132
Screen Default
132
Screen/Button Settings
132
Fault Tone
131
Reconfirm E-Mail Recipient
133
Screen Brightness
133
Keyboard Input Restriction
134
Paper Tray Settings
136
Paper Tray Attributes
136
Paper Tray Attributes During Loading
137
Customize Paper Supply Screen
137
Paper Tray Priority
138
Paper Type Priority
138
Image Quality Adjustment
139
Reports
140
Print Reports Button
140
Job History Report
140
Maintenance
142
Delete All Data
143
Software Options
143
Watermark
144
Software Upgrade
144
Default Watermark Effect
145
Force Annotation
146
Print Universal Unique ID (Apeosport Series Models Only)
148
Image Log Control (Apeosport Series Models Only)
148
Print Position
148
Image Log Control
150
Notify Job Completion by E-Mail
151
Plug-In Settings
151
Other Settings
152
Auto Job Promotion
152
Default Print Paper Size
152
Data Encryption
153
Encryption Key for Confidential Data
154
Service Rep. Restricted Operation
154
Restrict Recipient Selection Method
155
Data Indicator
156
Software Download
155
Paused Job Handling
156
Copy Service Settings
157
Copy Tab - Features Allocation
157
Preset Buttons
158
Copy Defaults
158
Color Shift
160
Copy Control
163
Maximum Stored Pages
163
Memory Full Procedure
163
Annotations - Comment Density
164
Custom Colors
165
Original Size Defaults
165
Reduce/Enlarge Presets
165
Annotations - Create Comments
166
Connectivity & Network Setup
167
Port Settings
167
Port 9100
169
Smb Client
169
Receive E-Mail
170
Send E-Mail
170
Protocol Settings
172
Upnp Discovery
170
Ethernet Settings
172
Ipv4 - Gateway Address
174
Ipv4 - Ip Filter
174
Machine's E-Mail Address/Host Name
175
Proxy Server Settings
176
EP Proxy Server Setup
177
Outgoing/Incoming E-Mail Settings
178
Http Proxy Server Name
178
Pop3 Server Settings
178
Smtp Server Settings
179
Remote Authentication/Directory Service
180
Kerberos Server Settings
180
Smb Server Settings
184
Security Settings
185
Pdf/Docuworks/Xps Signature Settings
187
Ieee 802.1X Settings
188
Other Settings
189
Domain Filtering
190
Output Destination for E-Mail
190
Print Service Settings
191
Allocate Memory
191
Delete Form
192
Other Settings
193
Print Area
193
Substitute Tray
193
Resume Job after Print Error
194
Unregistered Forms
194
Banner Sheet
195
Banner Sheet Offset
195
Print User ID
195
Postscript Font Absence
196
Postscript Font Substitution
196
Scan Service Settings
198
Screen Defaults
198
Color Scanning
199
File Format
199
Original Type
199
Scan Defaults
199
Shadow Suppression
200
Language of the Original
201
Scan to PC Defaults
201
Transfer Protocol
201
Login Credential to Access Destination
201
Original Size Defaults
202
Output Size Defaults
202
Reduce/Enlarge Presets
203
Other Settings
203
Background Suppression Level
203
Searchable Text
201
Shadow Suppression Level
203
Tiff Format
204
Image Transfer Screen
204
Searchable - Page Orientation
205
Url File Expiration
205
Fax Service Settings
206
Fax Screen Default
206
Screen Defaults
206
Transmission Screen
206
Fax Defaults
207
Transmission Header Text
207
Confirmation Options
207
Fax Control
208
Internet Fax Subject
208
Re-Enter Recipients
208
Chain Dial
209
Transmission Interval
210
Batch Send
210
Sided Printing
211
Re-Enter Group Recipients
209
Pseudo-Photo Gradation Mode
211
Direct Fax
212
Fax Received Options
213
Block Unknown Fax Numbers
213
Reduce/Enlarge Presets
214
Original Size Defaults
214
Local Terminal Information
215
Skip Blank Pages
212
Company Logo
215
Internet Fax Control
216
Local Name
215
Internet Fax Path
216
Profile for Broadcast Job
216
Broadcast Starting Rate
217
Delivery Confirmation Method
217
Fax Transfer Maximum Data Size
218
E-Mail/Internet Fax Service Settings
219
E-Mail Control
219
Maximum Address Entries
219
Print Delivery Confirmation Mail
220
Split Send Method
220
Edit E-Mail Recipients
221
Maximum Split Count
221
Address Book Settings
222
Folder Service Settings
223
Print & Delete Confirmation Screen
223
Standard Size Threshold Value
223
Quality/File Size for Retrieval
224
Job Flow Service Settings
225
Media Print Service Settings
226
Expiration Date for Files in Folder
227
Stored File Settings
227
Stored Job Expiration Date
227
Print Job Confirmation Screen
228
Web Applications Service Setup
230
Server Certificate Verification Settings
230
Server Setup
232
Other Settings
233
Web Applications Version
234
Web Browser Setup
234
Setup
236
Create Folder
236
Folder Name
237
Delete Files after Retrieval
237
Stored Programming
238
Create Job Flow Sheet
238
Restrictions on Using Job Flow
239
Create New Job Flow Sheet
240
E-Mail Notification
245
Create Job Flow Sheet Keyword
246
Add Address Book Entry
246
Address Type
248
Given Name
249
S/Mime Certificate
249
Server Name/Ip Address
250
Fax Number
251
Starting Rate
251
Delay Start
252
Relay Broadcast
252
Internet Fax Profile
253
Create Fax Group Recipients
253
Add Fax Comment
254
Paper Tray Attributes
255
Accounting
256
Create/View User Accounts
256
User ID
257
User Name
257
Reset Total Impressions
259
View Accounts
259
Reset User Accounts
260
System Administrator's Meter (Copy Jobs)
261
Accounting Type
261
Local Accounting
261
Network Accounting
261
Xerox Standard Accounting
261
Accounting Login Screen Settings
262
Alternative Name for User ID
262
Mask User ID
262
Fax Billing Data
263
Charge Rate Per Unit
263
Accounting/Billing Device Settings
263
Accounting/Billing Device
264
Interrupt Mode
264
Authentication/Security Settings
266
System Administrator Settings
266
System Administrator's Login ID
266
System Administrator's Passcode
266
Authentication
267
Login Type
267
Access Control
268
Create Authorization Groups
269
Create/View User Accounts
269
Reset User Accounts
269
User Details Setup
270
Maximum Login Attempts by System Administrator
272
Passcode Policy
272
Charge/Private Print Settings
273
Receive Control
273
Save as Private Charge Print Job
274
Allow User to Disable Active Settings
275
Job Status Default
275
Active Jobs View
275
Completed Jobs View
275
Overwrite Hard Disk
276
Number of Overwrites
276
6 Centreware Internet Services Settings
279
Installation of Centreware Internet Services
280
Configuration on the Machine
280
Preparations
280
Starting Centreware Internet Services
282
Configuring Machine Settings Using Centreware Internet Services
283
7 Printer Environment Settings
287
Print Overview
288
Using the Machine as a Network Printer
288
Local Connection
289
Supported Operating Systems
289
Installation When Using USB Port
290
Step 1 Preparations
290
Step 2 Configuration on the Machine
290
Step 3 Configuration on the Computer
291
Centreware Internet Services Setting Items
291
Installation When Using TCP/IP (Lpd/Port 9100)
292
Step 1 Preparations
292
Step 2 Configuration on the Machine
292
Step 3 Configuration on the Computer
293
Centreware Internet Services Setting Items
293
Installation When Using Internet Printing Protocol (IPP)
295
Step 1 Preparations
295
Step 2 Configuration on the Machine
295
Step 3 Configuration on the Computer
296
Centreware Internet Services Setting Items
296
8 E-Mail Environment Settings
297
E-Mail Overview
298
Preparations
299
Installation Procedures
301
Step 1 Enabling Port and Setting up TCP/IP
301
Step 2 Configuring E-Mail Environment
302
Centreware Internet Services Setting Items
303
9 Scanner Environment Settings
305
Default Chapter
306
Scan Service Overview
306
WSD Stands for Web Services on Devices
306
Scan to My Folder
307
Store to Wsd
307
Configuration of Store to Folder
308
Step 1 Enabling Port and Setting up TCP/IP
308
Step 2 Registering a Folder
309
Step 3 Configuring on the Computer
309
Configuration of Scan to PC
310
Step 1 Preparations
310
Step 2 Enabling Port and Setting up TCP/IP
311
Step 3 Configuration on the Computer
312
Configuration of Store to USB
313
Step 1 Available USB Memory Devices
313
Step 2 Centreware Internet Services Setting Items
313
Configuration of Network Scanning (Job Template Scanning)
314
Step 1 Preparations
314
Step 2 Enabling Ports and Setting up TCP/IP
314
Step 3 Configuring the SNMP Port
315
Step 4 Configuration on the Computer
315
Configuration of Scan to My Folder
317
Step 1 Preparations
317
Step 2 Enabling SMB Port and Setting up TCP/IP
317
Step 3 Configuring Remote Authentication
318
Step 4 Configuring Scan to My Folder
319
Step 5 Configuration on the Computer
321
Configuration of Job Flow Sheets
322
Step 1 Enabling Ports and Setting up TCP/IP
322
Step 2 Configuring the SNMP Port
323
Step 3 Configuration on the Computer
323
Configuration of Store & Send Link
324
Step 1 Configuring E-Mail
324
Step 2 Enabling Authentication
324
Step 3 Other Settings
324
Step 4 Centreware Internet Services Setting Items
324
Device Information
325
Configuration of Store to WSD
326
Step 1 Preparations
326
Step 2 Enabling Port
326
Step 3 Confirmation on the Computer
327
10 Using the Internet Fax Service
329
Internet Fax Overview
330
Preparations
330
E-Mail Environment
330
System Requirements for the Machine
330
Installation Procedures
332
Step 1 Enabling Port and Setting up TCP/IP
332
Step 2 Configuring E-Mail Environment
333
Step 3 Testing the Internet Fax
334
11 Using the Server Fax Service
335
Server Fax Overview
336
Preparations
336
System Requirements for the Machine
336
Installation Procedure
337
Installation Overview
337
Step 1 Fax Settings
337
Step 2 Setting the Server Fax Feature
338
12 Encryption and Digital Signature Settings
341
Encryption and Digital Signature Overview
342
Types of Certificate
342
Encryption Features for Communication
342
Encryption and Digital-Signature Features for Scan Files
343
Configuration of HTTP Communications Encryption
344
Installation Overview
344
Step1 Configuration on the Machine
344
Step2 Configuration on the Computer
345
Configuration of Encryption Using Ipsec
346
Installation Overview
346
Step1 Import and Configuration of a Certificate
346
Step2 Configuration on the Machine (Configuration of Ipsec)
347
Step3 Configuration on the Computer
348
Configuration of E-Mail Encryption/Digital Signature
349
Installation Overview
349
Step1 Configuration on the Machine
349
Step2 Configuration on Sender and Recipient
351
Configuration of Pdf/Docuworks/Xps Signature
353
Installation Overview
353
Step1 Configuration on the Machine
353
Step2 Configuration on the Computer
355
13 Authentication and Accounting Features
357
Overview of Authentication and Accounting Feature
358
Types of User
358
User Roles and Authorization Groups
358
Access Control
359
Authorization Groups
359
Types of Authentication
360
Feature Access
360
Login to Local Accounts
360
Authentication Methods
361
Types of Account Administration
361
Authentication and Accounting Relationship
362
Jobs Manageable by Account Administration
362
Services Controlled by Authentication
366
Overview
366
Combination of Authentication and Account Administration Types
366
Authentication for Job Flow Sheets and Folders
369
Creating / Using Job Flow Sheet
369
When the Authentication Feature Is Enabled
369
Creating / Using Folder
370
When the Authentication Feature Is Disabled
370
Configuration for Authentication
372
Installation Overview
372
Enabling Authentication
372
Changing the Default Authorization Group Settings
375
Creating an Authorization Group
375
Configuration for IC Card Reader (Optional)
377
Step 1 Preparations
377
Step 2 Logout Method Using the Smart Card
377
Step 3 Registering Smart Card Information
378
Configuration for Account Administration
379
Step 1 Selecting an Accounting Type
379
Step 2 Registering User Information
379
User Authentication Operations
381
Authenticating Login Users
381
Changing Passcode
382
14 Problem Solving
383
Troubleshooting
384
Machine Trouble
385
Image Quality Trouble
389
Trouble During Copying
395
Unable to Copy
395
The Copy Result Is Not What was Expected
396
Trouble During Printing
398
Unable to Print
398
The Print Result Is Not What was Expected
399
Trouble During Faxing
400
Sending Problems
400
Receiving Problems
402
Trouble During Scanning
404
Unable to Scan with the Machine
404
Unable to Import Scanned Documents to the Computer
404
Unable to Send a Scanned Document over the Network (FTP/SMB)
406
Unable to Send E-Mail
407
The Image Is Not What was Expected
407
Network-Related Problems
409
When You Cannot Communicate with Other SMB Machines
409
When Using TCP/IP
409
Centreware Internet Services Problems
410
E-Mail Features Problems
411
Internet/Intranet Connection Problems
412
Ipv4 and Ipv6 Connection Problems
414
Media Print - Text Trouble
417
Media Print - Photos Trouble
418
Error Code
419
Other Errors
509
Paper Jams
511
Paper Jams in Tray 1 and Tray 5 (Bypass)
511
Paper Jams in Tray 2 (Optional)
513
Paper Jams in Fusing Unit
514
Document Jams
517
Duplex Automatic Document Feeder
517
15 Appendix
519
Specifications
520
Printable Area
527
Standard Printable Area
527
Extended Printable Area
527
Internal Fonts
528
Optional Components
530
ESC/P-K Emulation
531
Emulation
531
Fonts
532
Output Feature
532
ESC/P-K Emulation Print Features
532
ESC/P-K Emulation Settings
533
Basic Settings
533
Form Overlay
533
Magnification Table
539
Paper Size and Number of Printable Characters
543
PDF Direct Print
545
PDF Direct Print Settings
545
Docuworks Direct Print
547
Docuworks Direct Print Settings
547
PCL Emulation
549
Emulation
549
Fonts
550
Output Feature
551
PCL Emulation Settings
551
Pcl Settings List
552
HP-GL/2 Emulation
556
Factory Default Settings
557
Paper Margin
558
Hp-Gl/2 Settings List
558
Hard Clip Area
563
Printable Area
564
Auto Layout
565
Google Cloud Print
573
Environment Settings
573
Checking the Device Registration Status
577
Sharing a Device between Multiple Users
578
Cancelling the Registration of the Device from Google Cloud Print
578
Problem Solving
580
Problems on Registering
581
Problems on Printing
582
Notes and Restrictions
583
Notes and Restrictions on the Use of the Copy Feature
586
Notes and Restrictions on the Use of the Print Feature
587
Notes and Restrictions on the Use of the Scan Features
589
Notes and Restrictions on the Use of the Fax Feature
594
Notes and Restrictions on the Use of the E-Mail/Internet Fax Feature
596
Notes and Restrictions When Connecting with Internet Service Provider
600
Notes and Restrictions on the Interrupt Mode
602
Notes and Restrictions When Connecting to Internet or Intranet
604
Notes and Restrictions When Operating from Computers
605
Notes and Restrictions on Job Flows
606
Notes and Restrictions on the Security Features
607
Notes and Restrictions for Using Smb
608
Notes and Restrictions for Using TCP/IP
609
Notes and Restrictions for Ipv6 Connection
610
Notes and Restrictions for Using Bonjour
610
Notes and Restrictions for Print E-Mail
612
Passcode Setting for Extended Functions
613
Using the Telephone
615
Placing a Call
615
Activity Report
617
EP System
620
Glossary
621
Index
623
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Fuji Xerox DocuPrint CM415 AP Specifications
General
Brand
Fuji Xerox
Model
DocuPrint CM415 AP
Category
All in One Printer
Language
English
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