Error Code
473
Problem Solving
14
021-732
[Cause] The card has come off, or its charge (including e-money) or message rate is insufficient.
Otherwise, you are not authenticated.
[Remedy] Insert or charge the card (e-money) sufficiently. Otherwise, log in to the machine (ex.
using the smart card or control panel).
021-733
[Cause] The use of color is restricted or the number of color pages reached the maximum.
[Remedy] Contact our Customer Support Center.
021-750
021-751
021-770
021-771
021-772
[Cause] Check whether the phone line is connected correctly and wait for a while, and then
execute the operation again. If the error still is not resolved, contact our Customer
Support Center.
[Remedy] Contact our Customer Support Center by telephone.
023-500
[Cause] An error occurred in the machine.
[Remedy] Contact our Customer Support Center.
024-340
024-341
024-342
024-343
024-345
024-346
024-347
024-348
024-349
024-350
024-351
024-352
024-353
024-354
024-355
024-356
024-357
024-358
024-359
024-360
024-361
024-362
024-363
024-364
024-365
024-366
024-367
024-368
024-370
024-371
024-372
024-373
024-375
024-376
[Cause] An error occurred in the machine.
[Remedy] Switch off the machine power, make sure that the touch screen is blank, and then switch
on the machine power. If the same message is displayed again, contact our Customer
Support Center.
Error Code Cause and Remedy