14 Problem Solving
396
Problem Solving
14
003-702
[Cause] You tried to copy sides 1 and 2 of a document simultaneously specifying different
Reduce/Enlarge ratio for each side.
[Remedy] Specify the same Reduce/Enlarge ratio for both sides.
003-705
[Cause] Copying is started before the machine exits the Power Saver mode and detects the
change for the tray size, when the paper size set in the tray that has been changed
during the Power Saver mode.
[Remedy] Cancel copying, and perform the operation for copying again.
003-750
[Cause] Unable to store any documents using the 2 Sided Book Copying feature.
[Remedy] Check the 2 Sided Book Copying settings.
Refer to "3 Copy" > "Layout Adjustment" in the User Guide.
003-751
[Cause] Unable to process the document because the specified scan area is too small.
[Remedy] Increase the resolution or scan area.
003-754
003-755
[Cause] An error occurred in the document feeder.
[Remedy] Execute the job again.
003-756
[Cause] The faxed document is completely blank.
[Remedy] Check whether the document is blank or whether the side of the document to be faxed
is loaded correctly.
003-760
[Cause] An incompatible combination of feature is specified for document scan conditions.
[Remedy] Confirm the selected options.
003-761
[Cause] The paper size of the tray selected for auto tray differs from the paper size of the tray
selected for Auto Paper selection.
[Remedy] Change the paper size for the tray, or change the [Paper Type Priority] settings.
003-764
[Cause] Although [Form Overlay] is specified, only one document page is loaded.
[Remedy] Set a document to use as the form document and a document to overlay.
003-780
[Cause] Failed to compress the scanned document.
[Remedy] Reduce the resolution or the ratio for [Reduce/Enlarge] to decrease the data size, or split
the data to send it separately.
003-795
[Cause] When enlarging/reducing a scanned document to the paper size specified, the
reduction/enlargement ratio exceeds the allowed range.
[Remedy] Take one of the following measures:
z
Manually enter a reduction/enlargement ratio.
z
Change the paper size.
005-211
[Cause] An error occurred in the document feeder.
[Remedy] Switch off the machine power, make sure that the touch screen is blank, and then switch
on the machine power. If the same message is displayed again, contact our Customer
Support Center.
010-328
010-331
010-333
010-338
010-339
010-340
010-355
[Cause] An error occurred in the machine.
[Remedy] Switch off the machine power, make sure that the touch screen is blank, and then switch
on the machine power. If the error still is not resolved, contact our Customer Support
Center.
Error Code Cause and Remedy
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