14 Problem Solving
410
Problem Solving
14
016-713
[Cause] The passcode entered does not match the passcode set on the folder.
[Remedy] Enter the correct passcode.
016-714
[Cause] The specified folder does not exist.
[Remedy] Create a new folder or specify an existing folder.
016-715
[Cause] The machine failed to access the ESCP form because the password of the ESCP form
does not match.
[Remedy] Enter the correct password of the ESCP form.
016-716
[Cause] Unable to spool TIFF file because of insufficient hard disk space.
[Remedy] Delete unnecessary files and users from the machine, or install the hard disk. For
information on installing the hard disk, contact our Customer Support Center.
Refer to "11 Job Status" > "Printing and Deleting Stored Jobs" in the User Guide.
016-717
[Cause] Unable to create a Transmission Report - Job Undelivered or a Transmission Report
because the transmission result information required for creating the report is not
stored in the machine's memory.
[Remedy] Take one of the following measures:
z
Execute the jobs for large size Internet fax documents (about 2GB) by splitting each
document to minimize memory or HDD usage.
z
If many scan or Internet fax documents are being processed, wait until the jobs are
completed to execute a new job.
z
After completing the job that you want to confirm in a report, do not execute 200 or
more jobs before printing the report.
016-718
[Cause] Unable to process the PCL print data because of insufficient memory.
[Remedy] Reduce the resolution, or cancel 2 sided printing or N up feature, and then print again.
016-719
[Cause] Unable to process the PCL print data because of insufficient print page buffer.
[Remedy] Increase the size of the print page buffer.
016-720
[Cause] An invalid command is included in PCL print data.
[Remedy] Confirm the print data and try printing again.
016-721
[Cause] An error occurred during print processing. Probable causes are as follows:
1)Printing was instructed by the Auto Paper selection when [Paper Type Priority] is set
to [Auto Paper Off] for all paper in the [Common Service Settings].
2)ESC/P-K command error occurred.
[Remedy] For 1), when printing by the Auto Paper selection, set one of the paper types to other
than [Auto Paper Off] in [Paper Type Priority].
For 2), confirm the print data.
Refer to "Paper Type Priority" (P.121).
016-725
[Cause] A scanned document stored in a folder was to be sent by fax using the Job Flow feature,
but the file in the folder could not be converted to fax data.
[Remedy] Do not use the Job Flow feature. Simply scan the document from the machine's [Fax]
screen to send it by fax.
016-726
[Cause] Unable to automatically select a printer language because PostScript data was sent
with no Adobe PostScript 3 Kit (optional) installed.
[Remedy] The Adobe PostScript 3 Kit (optional) must be installed.
Error Code Cause and Remedy
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