Table of Contents
9
Types of Account Administration.......................................................................................................339
Services Controlled by Authentication....................................................................................................344
Overview .......................................................................................................................................................344
Combination of Authentication and Account Administration types...................................344
Authentication for Job Flow Sheets and Folders................................................................................347
Creating / Using Job Flow Sheet.........................................................................................................347
Creating / Using Folder...........................................................................................................................348
Configuration for Authentication.............................................................................................................350
Installation Overview...............................................................................................................................350
Enabling Authentication ........................................................................................................................350
Changing the Default Authorization Group Settings.................................................................353
Creating an Authorization Group.......................................................................................................353
Configuration for IC Card Reader (Optional) ......................................................................................355
Step 1 Preparations..................................................................................................................................355
Step 2 Logout Method Using the Smart Card...............................................................................355
Step 3 Registering Smart Card Information..................................................................................356
Configuration for Account Administration ...........................................................................................357
Step 1 Selecting an Accounting Type...............................................................................................357
Step 2 Registering User Information................................................................................................357
User Authentication Operations ...............................................................................................................359
Authenticating Login Users...................................................................................................................359
Changing Passcode..................................................................................................................................360
14 Problem Solving....................................................................................................................................361
Troubleshooting...............................................................................................................................................362
Machine Trouble..............................................................................................................................................363
Image Quality Trouble..................................................................................................................................367
Trouble during Copying ................................................................................................................................372
Unable to Copy..........................................................................................................................................372
The Copy Result is Not What was Expected ..................................................................................373
Trouble during Printing .................................................................................................................................375
Unable to Print...........................................................................................................................................375
The Print Result is Not What was Expected ...................................................................................376
Trouble during Faxing....................................................................................................................................377
Sending Problems .....................................................................................................................................377
Receiving Problems...................................................................................................................................379
Trouble during Scanning ..............................................................................................................................381
Unable to Scan with the Machine......................................................................................................381
Unable to Import Scanned Documents to the Computer........................................................381
Unable to Send a Scanned Document over the Network (FTP/SMB)..................................383
Unable to Send E-mail.............................................................................................................................384
The Image is not What was Expected..............................................................................................384
Network-related Problems ...........................................................................................................................386
When you cannot communicate with other SMB machines...................................................386
When using TCP/IP...................................................................................................................................386
CentreWare Internet Services Problems..........................................................................................387
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