Troubleshooting and tips
Troubleshooting and tips
TroubleshootingTi psFaultTr oub leshooting
Refer to the safety information in the "Safety" manual when connecting
or disconnecting cables.
If a fault occurs, try to correct it as described. If you fail to correct the problem, proceed as follows:
► Make a note of the steps and the circumstances that led to the fault. Also
make a note of any error messages displayed .
► Switch the notebook off.
► Contact the Hotline/Help De sk.
You can find the telephone numbers in the help desk list. Please have
the following information ready when you call:
• The model name and serial number
of the notebook. The serial number is
located on a sticker on the under
side of t he notebook.
• Notes of any messages that appear on the screen and
information on acoustic signals.
• Any changes you have made to the ha
rdware or software
since receiving the notebook.
• Any changes you have mad e to the BIOS Setup settings since
receiving the notebook.
• Your system configuration an d a
ll pe ripheral de vice s connected to your system.
• Your sales contract.
Our notebooks have been designed primarily with mobile applications in mind.
This means that considerable effort has be en made to optimise components and
equipment in terms of weight, space and energy requirements. Depending on the
particular configuration you have purchased, it is possible that functionality may be
slightly reduced compared to a desktop PC if you are running processor-intensive
gaming software, e.g. games with intensive 3D grap hics. Updating your hardware
with drivers which have not been approv ed by Fujitsu Siemens Computers may
result in performance losses, data losses or malfunction of the equipment. A
list of approved drivers and current BIOS versions ca n be downloaded from:
"
http://www.fujitsu-siemens.de/support/downloads.html"
Restoring installed software
Please create b ackup copies of your files on a regular basis. If data is lost, you can
restore your applications using the data carriers. However, if you do not have backup
copies of your own data files, it is no longer possible to restore them.
If your operating system will not start, or if there are errors on the hard disk, the
pre-installed software may have t o be re-inst alled.
13 - English 106007907 86, edition 1
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