Troubleshooting and tips
A26391-K147-Z120-1-7619 53
The DVD film does not continue to play
Should the picture freeze when playing some DVD films, deactivate the accelerated hardware
decryption (it is activated in the default setting; this can be recognised from the checkmark in the
corresponding checkbox).
► Open the drive tray.
► Place the DVD in the drive tray with the label facing upwards.
► Push in the drive tray until you feel it lock into place.
► Wait until the WinDVD starts.
► Press the right mouse button or touchpad key.
A context menu appears.
► Click on Configuration and then on Video.
► Click on the checkmark in the checkbox of Hardware Acceleration.
The checkmark disappears.
► Click on OK.
The function is now deactivated.
Acoustic warnings
A beep sounds approx. every 15 seconds.
The battery is almost flat.
► Charge the battery.
System configuration contains invalid data
► Switch the notebook off.
► Switch the notebook on.
► Enter the BIOS Setup programme by pressing F2 .
► Select the default values under Load Default Settings.
► Mark Yes in the Do you want to load default settings? dialogue box.
► Press the Enter key.
If the error message appears repeatedly, please contact the place of purchase or our
hotline/help desk.
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