Troubleshooting
Troubleshooting
Should an error occur, first check the following points. If the distortion is still not eliminated,
the monitor should, if possible, be checked on another computer.
If you cannot solve the problem, please contact our Service Desk.
Having this problem? Check the foll owing points:
No screen display
Power indicator does n ot light up
► Check whether th e power cab le on the
monitor is connected correctly.
► Check whether th e comput
er is switched on.
No screen display
Powerindicatorislit
► Check whether th e computer is switched on.
► Check whether the data cable for the
monitor is correctly attached to the monitor
port on the computer.
► Press any key on the computer keyboard.
The computer may be in power saving
mode.
► Alter the brightness and/or contrast until you
get a picture.
Message: No Signal
► Check whether the data cable for the
monitor is correctly attached to the monitor
port on the computer.
► Check whether th e computer is switched on.
Message:
Frequency out of range:
##kHz/##Hz
Please change the display mode
to 1920 x 1080 with 60 Hz
The input sign
al (horizon tal frequency and
refresh rate
) at the displayed input does not
correspond t
o the technical data for the monitor.
► Adjust the v
ideo frequency range using the
computer so
ftware (see documentation for
the co m pute
r or display adapter).
► Set a different screen resolution using the
computer software (see documentation for
the co mputer or display adapter).
Picture position not correct
The monitor recognises an undefined mode (see
chapter "
Technic al specification", Page 34).
► Press the
AUTO
button to conduct the
auto-adjustment of the s creen.
Picture is shaking
► Check whether the data cable for the
monitor is correctly attached to the monitor
port on the computer.
► Press the
AUTO
button to conduct the
auto-adjustment of the s creen.
Picture is wrongly adjusted
► Run
the Factory Recall function in the OSD
men
u.
The Auto Processing message appea rs.
Fujitsu 31
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