*1) For cleaning the unclean part, see Chapter 2 DAILY CARE.
Clean the unclean part (*1)
NO
Symptom 6
Automatic papersize detection is failed.
YES
If you cannot solve the problem after taking measures, specify the area to
scan in the driver setting window manually and scan it again.
See ".1.3 How to Use the Scanner Driver"
Did you scan with the
document cover closed?
Close the document cover
and scan it again.
NO
Are the Document holding pad
and the Document bed of the
scanner clean?
If the document is other than
rectangular or square, the
scanner may fail to detect
the size correctly.
Does the document have
rectangular or square shape ?
Did you scan a document with
the edge(s) colored in dark?
If the document has the
edge(s) colored in dark,
the scanner may fail to detect
the size correctly.
NO
NO
YES
If the corner is folded,
unfold it.
Did you scan a document with
any corner folded?
YES
YES
NO
YES
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