*1) For cleaning the unclean part, see Chapter 2 DAILY CARE.
Are the Document holding pad
and the Document bed of the
scanner clean?
Clean the unclean part (*1)
NO
Adjust the Threshold and/or
Brightness.
YES
Symptom 5
When the document is scanned in Black &
White mode, the image generated becomes
black.
Have you tried to adjust the
settings of the scanner driver
(Threshold or Brightness)?
Do you scan a thin document that
the contents of the backside is
seen through?
Place a piece of white paper
behind the document and
scan again.(*2)
NO
YES
If you cannot solve the problem after taking measures, check the items in
"3.2 Items to Check Before Contacting the Agent Where you Bought the
Scanner" and contact the dealer or an authorized FUJITSU service
provider.
NO
YES