Troubleshooting and tips
Troubleshooting and tips
TroubleshootingTipsFaultTroubleshooting
Refer to the safety information in the "Safety" manual w hen
connecting or disconnecting cables.
If a fault occurs, try to correct it as described. If you fail to correct the problem, proceed as follows:
► Make a note of the steps and the circumstances that led to the fault. Also
make a no te of any error messages displayed.
► Sw itch the notebo ok off.
► Please contact the H otline/Service Desk.
You can find the telephone num bers in the service desk list. Please have
the fo llowing information ready when you call:
• The model name and serial nu mber
of the notebook. The serial number is
located on a sticker on the under
side of the notebook.
• Notes of any messages that appear on the screen and information on acou stic signals.
• Any changes you have made to the ha
rdware or software since
receiving the notebook.
• Any changes yo u h ave m ade t o the BIOS Setup settings s ince receiving the notebook.
• Your system configuration and all p
eripheral d evices connected to your system.
• Your sales contract.
Our notebooks have been designed primarily with m obile applications in mind. T his
means that considerable effort has been mad e to optimise components and equipment
in terms of weight, space and energy requirements. Depending on the particular
configuration you have purchased , it is possibl e that fun ctionality may be slightly reduced
compared to a desktop PC if you are ru nning processor-intensive gaming software, e.g.
games with intensive 3D graphics. Updating your hardware with drivers which have not
been approved by Fujitsu Techno logy Solutions may result in performance losses, data
losses or malfunction of the equipment. A list of approved drivers and current BIOS
versions can be d ownloaded from: "
http://ts.fujitsu.com/suppor t/downloads.html"
64 Fujitsu Technology Solutions