Troublesho ot ing and tips
Troubleshooting and tips
TroubleshootingTi psFaultTroubleshooting
Follow the safety notes in the " Safety/Regulations" manual when
connecting or disconnecting cables.
If a fault occurs, try to correct it as described. If you fail to correct the problem, proceed as follows:
► Make a note of the steps and the circumstances that led to the fault. Also
make a note of any error messages displayed.
► Switch the notebook off.
► Please contact the Hotline/Service Desk.
You can find the te lephone numbers in the service desk list. Please have
the following information ready when you call:
• The model name and serial number of the notebook. The serial n umber is
located on a sticker on the unde rside of the notebook.
• Notes of any messages that appear on the screen and information on acoustic signals.
• Any changes you have made to the hardw are o r software since
receiving the notebook.
• Any changes you have made to the BIOS Setup settings since receiving the notebook.
• Your system configuration and all peripheral devices connected to your system .
• Your sales contract.
Our notebooks
have been designed primarily with mobile applications in mind. This
means that con
siderable effort has been made to optimise c ompon ents and equipm ent
in terms of we
ight, space an d energy requirements. Depending on the particular
configuratio
n you have pu rchased, it is possible that functionality may be slightly reduced
compared to a
desktop PC if you are running processor-intensive gaming software, e.g.
games with i
ntensive 3D graphics. Updating your ha rdware with drivers which have not
been appro
ved by Fujitsu Technology Solutions may result in performance losses, data
losses or m
alfunction of th e equipment. A list of approved drivers and current BIOS
versions c
an be downloaded from: "
http://support.ts.fujitsu.com/Download/Ind ex.as p"
Help if pr
oblems occur
Should you encounter a problem with your co mputer that you cannot resolve yourself:
► Note the ID number of your device. The ID number is found on th e type rating
plate on the back or unde rside of the casing.
► For further clarification of the problem, contact the Service Desk for your country (see the
Service Desk list or visit the Internet at
"
http://support.ts.fujitsu.com/c ontact/servi cedesk/ServiceDe skNumber_Int.asp"). When you
do this, please have ready the ID number and serial number of your system.
Fujitsu 61
To Next Page
Loading...
