Troubleshooting and tips
Troubleshooting and tips
TroubleshootingTi psFaultTroubleshooting
Refer to the safety information in the "Safety" manual when
connecting or disconnecting cables.
If a fault occurs, try to correct it as described. If you fail to correct the problem, proceed as follows:
► Make a note of the steps and the circumstances that led to the fault. Also
make a note of any error messages displayed.
► Switch the notebook off.
► Please contact the Hotline/Service Desk.
You can find the telephone num bers in the service desk list. Please have
the following information ready when you call:
• The model name and serial number of the notebook. The serial number is
located on a sticker on the underside of the notebook.
• Notes of any messa ges that appear on the s creen and information on a coustic signals.
• Any changes you have made to the hardware or software since
receiving the notebook.
• Any changes you have made to the BIOS Setup settings since receiving the not ebook.
• Your system configuration and all peripheral devices connected to your system.
• Your sales contract.
Our notebooks
have been designed primarily with mobile a pplications in mind. This
means that con
siderable effort ha s been made to optimise component s and equipment
in terms of we
ight, space and energy requirements. Depending on the particular
configuratio
n you have purchased, it is possible that functionality m a y be slightly re duced
compared to a
desktop PC if you are running processor-intensive gaming software, e.g.
games with i
ntensive 3D graphics. Updating you r hardware with drivers which have not
been appro
ved by Fujitsu Technology Solutions may result in performance losses, data
losses or m
alfunction of the equipment . A list of approved drivers and current BIO S
versions c
an be downloaded from: "
http://ts.fujitsu.com/support/downloads.html"
98 Fujitsu Technology Solutions
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