1 GENERAL
540 –UM 1024402 REV08 10/2013 12 Capella / Capella 45
Service and Repair
Please contact the dealership or supplier from where the wheelchair was purchased for service and moderate repair.
In some circumstances, it may be necessary to return your wheelchair to Future Mobility for repairs. Contact Future
Mobility directly by telephone, fax, or e-mail to obtain information regarding repair at Future Mobility facilities. You will be
asked by the Customer Service Representative for the serial number that is affixed to the wheelchair. This information will
allow Future Mobility to serve you better.
If any of the following conditions are observed, the wheelchair must be serviced at Future Mobility:
1. Any part of the frame is cracked or broken
2. Any weld is cracked or broken
Always contact dealership prior to sending a wheelchair for repairs. For safe and secure shipping, the wheelchair must be
placed in a suitable carton, or fastened to a pallet, to ensure it does not sustain damage during shipping. Contact Future
Mobility to receive specific instructions for packaging and shipping your wheelchair. Alternatively, Future Mobility may
arrange for pick-up.
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