You can call Garrett’s Customer Service Department at
1-800-527-4011 (U.S.A.) or 1-972-494-6151 (Outside
U.S.A.) if you have further questions.
Please allow approximately one week for Garrett
technicians to examine and repair your detector after
they receive it; plus another week for return shipping. All
equipment will be returned via UPS or parcel post, unless
written authorization is given by you to ship collect by air
parcel post, UPS Blue (air) or air freight.
International Customers
It is recommended our international customers contact
their local dealer for repairs and warranty service to avoid
the high costs of international shipping rates. If you do
not know where to locate your local dealer please contact
the Garrett factory by calling 1-972-494-6151 or e-mail us
at sales@garrett.com.
29
Ace 150 • Ace 250
familiar with the ACE detectors.
3. Included a letter that fully describes the problem and
conditions under which they occur.
4. Included your name, address and a phone number
where you can be reached between 8:30 a.m. and 4
p.m., C.S.T.
5. Carefully packed the detector in its original shipping
box or other suitable box. Make certain that proper
insulation or packing material is used to secure all parts.
Do not ship stems or headphones, unless they are a part
of the problem. Be certain to return all coils.
6. Ship to:
Garrett Metal Detectors
Hobby Repair Department
1881 W. State Street
Garland, Texas 75042
28
Garrett Metal Detectors
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