Troubleshooting tips. GEAppliances.com
Surface units will not
maintain a rolling boil
or cooking is not
fast enough
Surface units do not
work properly
Possible Causes
Improper cookware
being used.
What To Do
Use pans which are flat and match the diameter
of the surface unit selected.
Cooktop controls
improperly set.
Checkto see the correct control isset for the surface
unityou are using.
A fuse in your home may be . Replace the fuse or reset the circuit breaker.
blown or the circuit breaker
tripped.
Scratches [may appear
as cracks) on cooktop
glass surface
Incorrect cleaning
methods being used.
Cookware with rough bottoms
being used or coarse particles
(salt or sand) were between
the cookware and the surface
of the cooktop.
Cookware has been slid
across the cooktop surface.
Scratches are not removable.Tiny scratches will become
lessvisible in time as a result of cleaning.
Toavoid scratches, use the recommended cleaning
procedures. Make surebottoms of cookware are clean
before use,and use cookware with smooth bottoms.
Areas of discoloration Food spillovers not cleaned • See the Cleaning the glass cooktop section.
on the cooktop before next use.
Hot surface on a model . This is normal. The surface may appear discolored
with a light colored glass when it is hot. This is temporary and will disappear
cooktop, as the glass cools.
Plastic melted to Hot cooktop came into _ See the Glass surface potential for permanent damage
the surface contact with plastic placed section in the Cleaning the glass cooktop section.
on the hot cooktop.
Pitting (or indentation) Hot sugar mixture spilled _ Call a qualified technician for replacement.
of the cooktop on the cooktop.
Frequent cycling Improper cookware , Use only flat cookware to minimize cycling.
off and on of being used.
surface units
Control signals after You forgot to enter _ Press the BAKE pad and desired temperature
entering cooking time a bake temperature or the SELFCLEANpad and desired clean time.
or delay start or cleaning time.
_ake Oven controls improperly set. • See the Using the upper oven section,
or roast properly
Rack position is incorrect • See the Using the upper oven section.
OrlncorrecttheraCkcookwareiSnot level.or • See the Using the upper oven section.
cookware of improper
size being used.
Oven thermostat needs . See the Adjust the oven thermostat-Do ityourselfi
adjustment, section.
!'Close Door!' scrolls
in the display when
BROILis Set
The display will always
automatically remind you to
close the door.
This is a normal reminder to close the door when
broiling.
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