Before you call for service...
Troubleshooting Tips
Possible Causes What To Do
Storage drawer Rear drawer support is . Reposition the drawer. Seethe Storage Drawer
is crooked on top of the guide rail. Removal instructions in the Care and cleaning
of the range section.
Storage drawer Power cord may be • Repositionthe drawer and power cord. Seethe
won't close obstructing drawer StorageDrawer Removalinstructions in the Care and
in the lower back cleaningof the range section.
of the range.
Rear drawer support is . Reposition the drawer. Seethe Storage Drawer
on top of the guide rail. Removal instructions in the Core and cleaning of the
range section.
Oven will not self-clean The oven temperature is . Allow the oven to cool to room temperature and
too high to set a self-clean reset the controls.
operation.
Oven controls improperly set. • See the Using the self-cleaning oven section.
Oven door is not in the locked . Make sure you move the door latch handle all the
position, way to the right.
Oven will not Display flushes HOT. . Allowthe oven to cool to room temperature and
steam-clean reset the controls.
Oven controls improperly set. • See the Using steam clean section.
Oven door is not closed or in . Make sure you close the door. For models with a latch, make
the locked position, sure you move the door latch handle all the way to the right.
"Crac :--" --
klm9 u_ This is the sound of the . This is normal.
"popping" sound metal heating and cooling
during both the cooking and
cleaning functions.
Excessive smoking Excessive soil. . Touch the Clear/Off pad. Open the windows to
during a clean cycle rid the room of smoke. Wait until the light on the
Self Clean pad goes off. Wipe up the excess soil and
reset the clean cycle.
Oven door will not Oven too hot. . Allow the oven to cool below locking temperature.
unlock
Ovennot clean after Oven controls not properly set. • Seethe Using the self-cleaning oven or Usingsteam clean section.
a clean cycle Oven was heavily soiled. . Clean up heavy spillovers before starting the clean
cycle. Heavily soiled ovens may need to be cleaned again.
Control will not stop Oven door must be opened . Open oven door and wipe to remove any remaining
beeping after steam- after steam clean, water and soil.
clean cycle
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