GE HEALTHCARE
DIRECTION 5394227, 12 LOGIQ S8/LOGIQ E8 SERVICE MANUAL
Section 7-3 - Gathering Troubleshooting Data (R1 to R4) 7 - 5
Section 7-3
Gathering Troubleshooting Data (R1 to R4)
7-3-1 Purpose of this Section
Problem images and system data (logs) can be acquired at the device or through remote diagnostics
(InSite). These data can be used to perform service at the device, or can be sent back to the
manufacturer for analysis.
7-3-2 Contents in this section
7-3-1 Purpose of this Section. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-5
7-3-2 Contents in this section. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-5
7-3-3 Collecting Vital System Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-6
7-3-4 Collecting a Screen Capture with Logs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-9
7-3-5 Capturing Service Logs with ALT+D. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-12
7-3-6 Screen captures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-13
7-3-7 Capturing Network Logs with Network Sniffer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-14
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