GE PDM - Service Manual

Questions and Answers

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David SharpJul 27, 2025
What to do if GE PDM battery is not charging?
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  Ronnie YoungJul 27, 2025
  First, inspect the Patient Data Module’s battery interface. Look for any damage to the battery tray; if you find damage, replace it. Next, check the battery connector inside the battery compartment for damage. If damaged, contact GE technical support. Finally, try inserting a known good battery to see if it charges. If it doesn’t, contact GE technical support. Also, verify the battery itself. Ensure it's fully charged by pressing the TEST button. If the LED isn't at 100%, follow the charging and conditioning procedures. Inspect the battery connector and surfaces for damage, and replace the battery if needed. Confirm that you are using a GE approved battery charger; if it's still not charging, replace the battery.
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Megan CampbellJul 31, 2025
What to do if GE PDM Medical Equipment has no power?
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  reynoldssherryJul 31, 2025
  First, check the ePort to host interface cable for any damage and replace it if necessary. Then, inspect the Tram-net port on the patient monitor for damage; if damaged, refer to the Solar 8000M/i patient monitor service manual, Field replaceable units chapter for ordering parts. Next, connect a known good Patient Data Module to the patient monitor. If it still doesn't power on, consult the Solar 8000M/i patient monitor service manual Troubleshooting chapter. Check the ePort interface on the Patient Data Module for damage; if damaged, contact GE technical support. Finally, check the Patient Data Module’s battery, following the steps outlined in the ‘Battery is not charging’ section.
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John AndersonAug 5, 2025
What to do if GE PDM Medical Equipment shows No parameters?
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  awrightAug 5, 2025
  Begin by checking the parameter cables for any damage and replace them if needed. Next, inspect the parameter interface for damage; if damaged, contact GE technical support. Then, verify the licensing using the GEHC MS service tool by navigating to Configuration > Licensing. If the license isn't activated, install it. Finally, ensure that the patient monitor is configured to display the parameter.
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Jeff NguyenAug 9, 2025
What to do if GE PDM Medical Equipment NBP is not functioning?
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  arnoldrodneyAug 9, 2025
  Check the NBP calibration date and time using the GEHC MS service tool in the Device Information module. If NBP isn't calibrated, perform the NBP calibration following the procedures in the Solar 8000M/i service manual, Maintenance and checkout chapter. Also, assess NBP performance by performing the NBP calibration check as described in the Solar 8000M/i patient monitor service manual Maintenance and checkout chapter. If the NBP pressure is leaking, check the NBP cuff for leakage. If the cuff isn't leaking, use the GEHC MS service tool and go to Diagnostics > Service Metrics to record the NBP statistics information for trending. If needed, replace the NBP assembly with manifold.
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Stephanie BradfordAug 13, 2025
What to do if GE PDM Medical Equipment shows GEHC MS service tool ‘red’ values?
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  Haley MartinAug 13, 2025
  If values are highlighted in red, they are out of specification. Under TEMPERATURE & VOLTAGE RAILS, if the Main DSP voltage and temperature are red, replace the Main cpu board. If the ARM and ECG voltage are red, contact GE technical support.
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Lisa RobertsonAug 18, 2025
Why GE Medical Equipment Patient Data Module will not dock?
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  Scott NunezAug 18, 2025
  Check the mounting rails for any damage and replace them if necessary. Also, inspect the docking station (bedside dock, transport dock, or mini-dock) for damage and replace it if needed.
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Laura CalderonAug 22, 2025
What to do if GE Medical Equipment has damaged external surface?
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  Shannon RiosAug 22, 2025
  Check the Patient Data Module’s top housing for cracks or other damage; if damaged, replace it. Also, inspect the bottom housing for cracks or other damage; if damaged, contact GE technical support to service the Patient Data Module.