Troubleshooting
2030047-001A Patient Data Module 6-3
Problems and solutions
Problem Solution
Battery is not charging Check the Patient Data Module’s battery interface as follows.
1. Check for damage to the battery tray. If damaged, replace the battery tray. See chapter 7, Field
Replaceable Units for ordering parts and replacement procedures.
2. Check for damage to the battery connector inside the battery compartment. If damaged, contact GE
technical support to service the Patient Data Module. See the “How to Reach Us...” page included with
this manual for contact information.
3. Check that the battery is charging by inserting a known good battery in the Patient Data Module. If not
charging, contact GE technical support to service the Patient Data Module. See the “How to Reach
Us...” page included with this manual for contact information.
Check the Patient Data Module’s battery as follows.
1. Check that the battery is fully charged by pressing the TEST button on the battery. If the LED is not at
100%, go to Battery care on page 5-7 for further charging and conditioning procedures.
2. Check for damage to the battery connector and external surfaces. If damaged, replace the battery.
3. Check that the battery is charging with the GE approved battery charger. See Battery care on page 5-7
for procedures. If not charging, replace the battery.
External surface is
damaged
Check the Patient Data Module’s top housing as follows.
1. Check for cracks or other damage to the top housing. If damaged, replace the top housing. See chapter
7, Field Replaceable Units for ordering parts and replacement procedures.
2. Check for cracks or other damage to the bottom housing. If damaged, contact GE technical support to
service the Patient Data Module. See the “How to Reach Us...” page included with this manual for
contact information.
NBP is not functioning Check the NBP calibration date and time as follows.
1. Use the GEHC MS service tool (See chapter 4, Service Tool and Configuration) and go to the Device
Information module.
2. If NBP is not calibrated, perform the NBP calibration according to the procedures in the Solar 8000M/i
service manual, Maintenance and checkout chapter.
Check the NBP performance as follows.
1. Go to the Solar 8000M/i patient monitor service manual Maintenance and checkout chapter and
perform the NBP calibration check.
2. If NBP pressure is leaking (not maintaining CUFF pressure for at least one minute), check for leakage
on the NBP cuff. (Listen for hissing as air escapes.)
3. If the cuff is not leaking, use the GEHC MS service tool (See chapter 4, Service Tool and Configuration)
and go to Diagnostics > Service Metrics (See Diagnostics on page 4-10). Record the NBP statistics
information for trending.
4. Replace the NBP assembly with manifold. See chapter 7, Field Replaceable Units for ordering parts
and replacement procedures.