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IRECTION GB091046, REVISION 2 VIVID E9 / VIVID E7 BT’13 SERVICE MANUAL
7 - 10 Section 7-6 - Gathering Troubleshooting Data
Section 7-6
Gathering Troubleshooting Data
7-6-1 Collect Vital System Information
The following information is necessary in order to properly analyze data or images being reported as a
malfunction or being returned to the manufacturer:
Product Name = VIVID E9 or VIVID E7
Select Config (F2) > About screen.
Applications Software
- Application Software Version
- Application Software media Part Number and Revision
System Software
- System Software Revision
- System Software media Part Number and Revision
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