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IRECTION GB091046, REVISION 2 VIVID E9 / VIVID E7 BT’13 SERVICE MANUAL
Chapter 7 - Diagnostics / troubleshooting 7 - 17
7-9-3 XY Lock is not working
Follow the steps below to resolve this issue:
1.) Run the XYZ Test Program and select Fix Lock.
See: Section 7-8 "Motor Controller Test" on page 7-13.
2.) If the Lock still does not respond when pushing the buttons in front of the UI, release the Lock
manually.
3.) Remove the Park Lock and adjust it manually.
7-9-4 XY Brake Motors Troubleshooting
NOTE: Cables are not labeled at the XY controller, so right side and left side motors are not defined.
When troubleshooting the XY brake motors, keep this in mind:
• The rear motors are #1 and #3.
• The front motors are #2 and #4.
• Motor #1 and #2 are on the same side.
• Motor #3 and #4 are on the same side (opposite to motor #1 and #2).
If you are in a silent environment, it may be possible to hear which motor is activated during the test.
7-9-5 Z Movement fails
• If it is impossible to lower the Top Console, but moving it upwards, works OK, it indicates that one
of the control switches is stuck in “Up” position.
• If you have to help the Top Console up when moving upwards, but the motor assistance work OK
when lowering the Top Console, it indicates that the gas spring inside the Z Mechanism is failing.
- Replace the Z Mechanism.
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