Generac Power Systems 15 kW EcoGen - Generator Troubleshooting

Troubleshooting
38 Installation Guidelines for 60 Hz EcoGen™ Generator
Generator Troubleshooting
Table 8-2. Generator Troubleshooting
Active Alarm LED Problem
Things to
Check
Solution
NONE GREEN Unit running in
AUTO but no
power in house.
Check
Generator
Disconnect
circuit breaker.
Contact Independent Authorized Servicing Dealer if
Generator Disconnect circuit breaker is in the ON position.
HIGH
TEMPERATURE
RED Unit shuts down
during operation.
Check the
LEDs/Screen for
alarms.
Check ventilation around the intake, exhaust and rear of
generator. Contact s Independent Authorized Servicing
Dealer if no obstruction is found.
OVERLOAD
REMOVE LOAD
RED Unit shuts down
during operation.
Check the
LEDs/Screen for
alarms.
Clear alarm and remove household loads from the generator.
Put back in AUTO and restart.
RPM SENSE
LOSS
RED Unit was running
and shuts down,
attempts to
restart.
Check the
LEDs/Screen for
alarms.
Clear alarm and remove household loads from the generator.
Put back in AUTO and restart. If problem returns, contact
Independent Authorized Servicing Dealer to investigate
possible fuel issue.
NOT
ACTIVATED
NONE Unit will not start
in AUTO with 2-
wire start signal.
See if screen
says unit not
activated.
Refer to
Activation.
None GREEN Unit will not start
in AUTO with 2-
wire start signal.
Check screen
for start delay
countdown.
If the start up delay is greater than expected, contact
Independent Authorized Servicing Dealer to adjust from 2 to
1500 seconds.
LOW OIL
PRESSURE
RED Unit will not start
in AUTO with 2-
wire start signal.
Check the
LEDs/Screen for
alarms.
Check oil level. Add oil per Owner’s Manual. Contact
Independent Authorized Servicing Dealer if oil level is
correct.
RPM SENSE
LOSS
RED Unit will not start
in AUTO with 2-
wire start signal.
Check the
LEDs/Screen for
alarms.
Clear alarm. Navigate to the BATTERY MENU on the control
pad LCD. Contact Independent Authorized Servicing Dealer
if battery is GOOD. Replace battery If CHECK BATTERY is
displayed.
OVERCRANK RED Unit will not start
in AUTO with 2-
wire start signal.
Check the
LEDs/Screen for
alarms.
Check fuel line shutoff valve is in the ON position. Clear
alarm. Attempt to start the unit in MANUAL. If it does not start
or starts and runs rough, contact Independent Authorized
Servicing Dealer.
LOW VOLTS
REMOVE LOAD
RED Unit will not start
in AUTO with 2-
wire start signal.
Check the
LEDs/Screen for
alarms.
Clear alarm and remove household loads from the generator.
Set back to AUTO and restart.
FUSE PROBLEM RED Unit will not start
in AUTO with 2-
wire start signal.
Check the
LEDs/Screen for
alarms.
Check ATO 7.5 Amp fuse. Replace with same type fuse if
bad. Contact Independent Authorized Servicing Dealer if fuse
is good.
OVERSPEED RED Unit will not start
in AUTO with 2-
wire start signal.
Check the
LEDs/Screen for
alarms.
Contact Independent Authorized Servicing Dealer.
UNDER
VOLTAGE
RED Unit will not start
in AUTO with 2-
wire start signal.
Check the
LEDs/Screen for
alarms.
Contact Independent Authorized Servicing Dealer.
UNDERSPEED RED Unit will not start
in AUTO with 2-
wire start signal.
Check the
LEDs/Screen for
alarms.
Contact Independent Authorized Servicing Dealer.