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Information
To prevent charging cable theft,
the charging connector cannot be
disconnected from the inlet when the
doors are locked or the charging connector
is in the ‘Locking while charging’ mode.
Unlock all doors to disconnect the
charging connector from the inlet.
However, if the vehicle is in the charging
connector ‘Always lock’ mode, the
charging connector automatically unlocks
from the inlet when charging is completed.
If you attempt to disconnect the charging
connector without pressing the release
button, the connector and the inlet
may be damaged. For more details,
refer to “Charging Connector ‘Always
lock’/‘Locking while charging’ Mode” in
this chapter.
If the release button does not work even
after the all doors are unlocked, pull
the emergency lift cable in the motor
room and press the release button in the
connector to disconnect it from the vehicle.
If the release button still does not work,
we recommend to consult an authorized
retailer of Genesis Branded products.
Information
Some connectors installed in public
charging stations stop charging by
pressing the charge release button while
charging is locked, and the connector can
be disconnected.
3. Make sure to completely close the
charging door.
4. Close the protection caps of the
charging connector and the charging
plug to protect them from foreign
substances.
5. If the personal charging connector is
used, store the connector in the cable
compartment.
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