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Genesis Upflow-NHW - User Manual

Genesis Upflow-NHW
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GENESIS
2
UPFLOW AN
D
PREMIER SER
V
I
C
E MANUAL
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Questions and Answers

  • S
    Samuel LloydAug 2, 2025
    Why is my Genesis Control Unit using too much salt?
    • J
      justinmcleanAug 2, 2025
      The Genesis Control Unit might be using too much salt due to an improper salt setting (brine refill time). Check the salt usage and salt setting, specifically the brine refill time. Another possible cause is excessive water in the brine tank; refer to problem no.6 for solutions.
  • J
    John ThompsonAug 12, 2025
    How to fix excessive water in brine tank of Genesis Upflow-NHW Control Unit?
    • V
      Vincent ChaseAug 12, 2025
      Excessive water in the brine tank of your Genesis Control Unit can be caused by several factors: * Brine refill time may be too long; reset the correct refilling time. * Foreign material may be present in the brine line; clean the brine line. * Foreign material may be in the brine valve, or the drain line flow control may be plugged; clean the brine valve and DLFC. * A power outage may have occurred during brine fill; put the valve in bypass and install a safety float in the brine tank. * The safety valve in the brine tank may have malfunctioned; repair or replace the brine safety valve.
  • T
    Tina NorrisAug 17, 2025
    What to do if Genesis Upflow-NHW softener fails to draw brine?
    • J
      joseph05Aug 17, 2025
      If your Genesis Control Unit softener isn't drawing brine, here are some possible causes and solutions: * Line pressure may be too low; increase the line pressure. * The brine line may be plugged; clean the brine line. * The brine line may be leaking; replace the brine line. * The injector may be plugged; clean or replace the injector. * There may be internal leakage; replace the valve body. * The drain line may be plugged; clean the drain line flow control. * The BLFC, DLFC, and injector may be the wrong size; install properly sized components.
  • A
    Amy VaughnAug 22, 2025
    Why Genesis Upflow-NHW regeneration time is not correct?
    • J
      Jared PrattAug 22, 2025
      Incorrect regeneration time on your Genesis Control Unit can occur if the time of day is not set correctly; check the program and reset the time of day. Also, a power failure lasting over 3 days can cause the issue.
  • D
    deanmaryAug 28, 2025
    How to troubleshoot a Genesis Upflow-NHW softener that fails to regenerate?
    • S
      shansonAug 28, 2025
      If your Genesis Control Unit softener is not regenerating, consider the following troubleshooting steps: * Check for consistent electrical service to the unit. * Reset the regeneration cycles, as they may be set incorrectly. * If the controller is defective, replace it. * If there is a motor failure, replace the motor.
  • C
    Christine CruzNov 6, 2025
    What to do if my Genesis Control Unit has hard water?
    • A
      anthony19Nov 6, 2025
      If you have hard water with your Genesis Control Unit, consider these potential causes and solutions: * The bypass valve may be open or leaking; close or repair it. * The brine tank may be empty; add salt to the brine tank and maintain the salt level above the water level. * The injector may be plugged; change or clean the injector. * There might be insufficient water in the brine tank; check the brine tank refill time. * There could be a leak at the O-ring on the riser pipe; ensure the riser pipe isn't cracked and check the O-ring and tube pilot. * There may be an internal valve leak; change the valve body. * The regeneration cycles might not be correct; set the correct regeneration cycles in the program. * There might be a shortage of resin; add resin to the mineral tank...

Summary

GENESIS 2 UPFLOW AND PREMIER SERVICE MANUAL

Introduction

Provides an overview of the Genesis Upflow Ceramic Rotary Valve and its features.

Product Features and Applications

Details the valve's applications, characteristics, regeneration modes, and display.

Primary Applications

Lists recommended uses for softening or demineralization systems.

Product Characteristics

Covers mechanical components, bypass options, flow rate, and memory backup.

Three Regeneration Sequences

Explains the different sequences for regeneration cycles.

LCD Display Screen

Details the valve's LCD display and its functions.

Advanced Valve and External Device Connections

Covers interlock, remote handling, and solenoid valve connections.

Regeneration Mode Options

Explains the 7 regeneration modes and their adjustable cycle times.

Product Dimensions and Specifications

Outlines the physical dimensions, port sizes, and technical parameters of the valve.

Connect Port Dimensions

Details inlet, outlet, drain, and brine port dimensions for different models.

Main Technical Parameters

Lists key technical specifications like power, water capacity, and regeneration cycles.

Pre-Installation Checklist

Lists required conditions and important notices before installing the system.

Required Operating Conditions

Specifies working pressure, water temperature, and water quality requirements.

Valve Installation

Guides on unit location, plumbing setup, control valve installation, and system sizing.

Unit Location

Advises on proper placement for operation, maintenance, and protection.

Plumbing and Mechanical Setup

Provides instructions on connecting pipes and handling fittings.

Control Valve Installation

Details the steps for attaching the control valve to the tank.

System Sizing Chart

Provides a chart for selecting the correct system size based on capacity.

Bypasses

Explains metal bypass installation and shows diagrams for bypass types.

Programming: Display and Instructions

Covers manual regeneration, changing time, unlocking the keypad, and entering programming menus.

Manual; Delayed Regeneration

Explains how to initiate manual or delayed regeneration cycles.

One Button to Change the Current Time

Describes how to adjust the current time on the display.

Unlocking the Keypad

Details the procedure to unlock the control panel keypad.

Enter Key

Explains how to access programming modes and navigate menus.

Programming: Modes A-03

Details various programming parameters and their default settings for mode A-03.

System Installation

Guides on plumbing connections, drain line, and brine line installation.

Plumbing Connections

Instructions for connecting inlet and outlet pipes to the bypass.

Drain Line Installation

Details on connecting the drain line with an air gap.

Brine Line Connection

Steps for connecting the brine tubing to the valve.

Brine Tank Installation

Instructions for assembling and installing the brine tank components.

System Installation Chart

A diagram illustrating the overall system layout and connections.

System Start-Up

Step-by-step guide for initial system operation and flushing.

Assembly Drawings and Parts List

Provides visual diagrams of valve assembly and a comprehensive list of parts.

Exploded View Diagram

Provides a visual exploded view of the valve assembly components.

Parts List

A detailed list of all components with their item numbers and quantities.

Troubleshooting

Provides solutions for common problems related to the control valve and electronics.

Control Valve Troubleshooting

Lists common problems with the control valve and their corrective actions.

Electronics Troubleshooting

Troubleshoots issues related to display, codes, and electrical components.

Replacement Parts

Lists available replacement parts with their part numbers and quantities.

Accessories

Lists optional accessories, their part numbers, and figures.

System Packing List

Details the components included in the system packaging.

Discount Water Softeners Warranty Statement

Outlines the warranty terms for control valves, tanks, and resin.

Control Valve Warranty

Specifies warranty coverage for the control valve's mechanical parts and circuit board.

Resin Warranty

Details the warranty period for the softening resin.

Tank and Other Component Warranty

Covers warranty for mineral, brine tanks, and other components.

General Warranty Conditions

Lists general terms and conditions, and exclusions from warranty coverage.

System Configuration and Settings

Provides fields for recording installer information and system configuration details.

Contact Information

Displays contact details for Discount Water Softeners, Inc.

Genesis Upflow-NHW Specifications

General IconGeneral
BrandGenesis
ModelUpflow-NHW
CategoryControl Unit
LanguageEnglish

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