Why is my Genesis Control Unit using too much salt?
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justinmcleanAug 2, 2025
The Genesis Control Unit might be using too much salt due to an improper salt setting (brine refill time). Check the salt usage and salt setting, specifically the brine refill time. Another possible cause is excessive water in the brine tank; refer to problem no.6 for solutions.
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John ThompsonAug 12, 2025
How to fix excessive water in brine tank of Genesis Upflow-NHW Control Unit?
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Vincent ChaseAug 12, 2025
Excessive water in the brine tank of your Genesis Control Unit can be caused by several factors:
* Brine refill time may be too long; reset the correct refilling time.
* Foreign material may be present in the brine line; clean the brine line.
* Foreign material may be in the brine valve, or the drain line flow control may be plugged; clean the brine valve and DLFC.
* A power outage may have occurred during brine fill; put the valve in bypass and install a safety float in the brine tank.
* The safety valve in the brine tank may have malfunctioned; repair or replace the brine safety valve.
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Tina NorrisAug 17, 2025
What to do if Genesis Upflow-NHW softener fails to draw brine?
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joseph05Aug 17, 2025
If your Genesis Control Unit softener isn't drawing brine, here are some possible causes and solutions:
* Line pressure may be too low; increase the line pressure.
* The brine line may be plugged; clean the brine line.
* The brine line may be leaking; replace the brine line.
* The injector may be plugged; clean or replace the injector.
* There may be internal leakage; replace the valve body.
* The drain line may be plugged; clean the drain line flow control.
* The BLFC, DLFC, and injector may be the wrong size; install properly sized components.