Do you have a question about the Genexis Platinum and is the answer not in the manual?
Detailed explanation of all physical ports and connectors on the Platinum device.
Meaning and function of the various LEDs indicating device status and activity.
Description of the physical buttons and their operational functions like reset and WPS.
Step-by-step guide on connecting the power adapter and initiating the device startup.
Instructions for establishing a wired connection from your computer to the Platinum.
Guide on how to connect a standard analog telephone to the Platinum's voice ports.
Recommendations for safely cleaning the Platinum device to prevent damage.
Steps to set up automatic IP and DNS configuration in Windows for network connectivity.
How to find and record the SSID and WPA key for your secure wireless network.
Guide to connect your device to the Platinum's Wi-Fi using credentials or WPS.
Instructions on launching a web browser and navigating to the Platinum's IP address.
Details on logging in with default credentials and changing your password.
Guidance on configuring various router settings via the web interface.
Solutions for problems indicated by the status LEDs on the Platinum device.
Troubleshooting steps for link status, internet, and voice functionality issues.
How to resolve web interface access issues and reset the router to factory defaults.
Detailed explanation of all physical ports and connectors on the Platinum device.
Meaning and function of the various LEDs indicating device status and activity.
Description of the physical buttons and their operational functions like reset and WPS.
Step-by-step guide on connecting the power adapter and initiating the device startup.
Instructions for establishing a wired connection from your computer to the Platinum.
Guide on how to connect a standard analog telephone to the Platinum's voice ports.
Recommendations for safely cleaning the Platinum device to prevent damage.
Steps to set up automatic IP and DNS configuration in Windows for network connectivity.
How to find and record the SSID and WPA key for your secure wireless network.
Guide to connect your device to the Platinum's Wi-Fi using credentials or WPS.
Instructions on launching a web browser and navigating to the Platinum's IP address.
Details on logging in with default credentials and changing your password.
Guidance on configuring various router settings via the web interface.
Solutions for problems indicated by the status LEDs on the Platinum device.
Troubleshooting steps for link status, internet, and voice functionality issues.
How to resolve web interface access issues and reset the router to factory defaults.
| Category | Gateway |
|---|---|
| Manufacturer | Genexis |
| Model | Platinum |
| Power Supply | 12V DC |
| WiFi | 802.11ac |
| Ports | 4x Gigabit Ethernet |