Page 24
Service and Troubleshooting Guide
ISSUE CAUSE SOLUTION
Slicer will not start. Slicer not plugged in. Plug in slicer.
Breaker at power panel / box tripped. Reset breaker at power panel / box.
Auto engage lever in automatic
position.
Move auto engage lever to manual
position.
Knife cover off. Install knife cover.
Knife cover removed or not properly
installed.
Install knife cover.
Chute speed light ashing
model 3975N model 3850N
1 1 Auto engage lever in automatic
position.
Move auto engage lever to manual
position and restart slicer.
2 11 Knife cover removed or not properly
installed.
Install knife cover.
3 U Chute motor overload. Check for
obstructions and lubrication.
Clear obstruction(s), lubricate rails,
unplug slicer for 2 minutes, plug slicer
in and restart.
Ragged cuts-poor yield. Dull knife. Sharpen knife-make sure knife and
stones are clean.
Chipped knife. Sharpen or have new knife installed.
Knife-slicer table gap too wide 1/8''. Call for service to adjust slicer table.
Knife too small, 12'' or less. Have new knife installed.
Metal rubbing knife. Knife cover. Make sure knife cover is securely
installed.
Food chute. Tighten or adjust food chute.
End weight. Have defective end weight replaced.
Slicer table. Call for service to adjust slicer table.
Hard to push food chute. No lubrication. Lubricate slide rods thoroughly with
Globe oil - Do not use vegetable oil!
Blade will not sharpen satisfactorily. Stones dirty, wet, or clogged with
grease.
Clean stones with soapy water and
brush.
Knife edge dirty. Clean top and bottom of knife edge.
Worn stones. Have stones replaced.
If problem persists and the above solution does not remedy the issue, please call our Service Department
at 866-260-0522.
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