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8 Telephone use
With a hearing aid you are able to use a phone in a number of ways.
8.1 Normal use
To nd the best way to use a telephone or smartphone while wearing
your hearing aids may require pracce. One or more of the following
suggesons may be helpful:
1. Hold the telephone towards the ear (close to the hearing aid’s
microphone)
2. If whistling occurs, it may take a few seconds of holding the telephone
in the same posion before the hearing aid eliminates the whistling
3. Whistling may also be stopped by holding the telephone slightly away
from the ear
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NOTE: Depending on your individual needs, your hearing care
professional may acvate a programme specically for telephone use.
8.2 Telecoil (only Ambio model 62)
Your hearing aids contain a telecoil. The Telecoil programme may help
to improve speech understanding with Hearing Aid Compable (HAC)
telephones and in theaters, cinemas, houses of worship etc. that have a
hearing loop installed.
When you switch on the Telecoil programme, your hearing aids pick up
signals from the hearing loop or HAC telephone.
Your hearing care professional can acvate the Telecoil programme.
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NOTE: The telecoil cannot work without a hearing loop
(aka inducon-loop) or a HAC telephone.
NOTE: If you are having trouble hearing with the hearing loop, ask you
hearing care professional to adjust the programme.
NOTE: If there is no sound from the hearing aids in a hearing loop
system and an acve Telecoil programme, the hearing loop system
may not be turned on or is not operang correctly.
NOTE: The sound from the hearing loop and the hearing aids’
microphones can be mixed to your preference - either during the
ng session or via your smartphone app or your Remote Control 2.
8.2.1 Hearingloopsystems
To use hearing loop systems, follow these steps:
1. Switch your hearing aid to the Telecoil programme
2. Find a good spot. Recepon is not clear in all locaons; it depends on
the hearing loop. Look for signs or nd another spot to sit
3. If needed, adjust the volume
4. When you leave, switch to your preferred programme
8.2.2 HAC telephone
Some smartphones are hearing aid compable (HAC). The HAC phone
establishes a small hearing loop that your hearing aids connect to.
Switch to the Telecoil programme if you want to use a HAC phone.
The telecoil picks up the HAC telephone’s signal and converts it to sound.
To use the HAC telephone, follow these steps:
1. Switch your hearing aid to the Telecoil programme
2. Pick up the telephone and place a call or answer a call
3. Hold the telephone close to the hearing aid, and lt it slightly
outwards
4. Listen to the dial tone and move the telephone to get the best
recepon
5. If needed, adjust the volume
6. When you hang up, switch to your preferred programme