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20 Troubleshoong guide
SYMPTOM CAUSE POSSIBLE REMEDY
Feedback,
“whistling”
Is your earmould or dome inserted correctly? Put it in again.
Is the volume very loud? Reduce it.
Is the plasc tube or the earmould clogged or broken? Replace or visit your hearing care professional.
Are you holding an object (e.g. a hat, a telephone receiver)
close to a hearing aid?
Move your hand away to create more space between the hearing aid
and the object.
Is your ear full of wax? Visit your physician.
No sound
Is the hearing aid turned on? Switch it on.
Is the hearing aid in telecoil mode? Switch to the microphone program.
Is there a baery in the hearing aid? Insert a new baery.
Is the baery sll good? Replace with a new one.
Is the plasc tube or the earmould clogged or broken? Visit your hearing care praconer.
Is your ear full of wax? Visit your physician.
Sound is dis-
torted, spluer-
ing or weak?
Is the baery dead? Replace it with a new one.
Is the baery dirty? Clean it or replace it with a new one.
Is the plasc tube or the earmould clogged or broken? Visit your hearing care professional.
Did your hearing aid get moist? Use a desiccant.
Baery drains
very quickly
Did you leave your hearing aid switched on for long periods
of me?
Always switch o your hearing aid when you are not using them, e.g.
during the night.
Is the baery old? Check the date on the baery packaging.