go-e Gemini flex - LED Status: Errors and Faults

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10. LED status display/troubleshooting
Vehicle is not recognised
The LEDs light up blue in the standby mode.
However, the charging process does not start.
Check the charging cable and the tight t of the
plugs.
Internal error
The LEDs ash red.
The go-e Charger has detected a general com-
munication error. Check the error code in the
go-e Charger app.
Grounding fault
The LEDs ash red at the top and glow green/
yellow statically at the bottom.
Check whether the supply line to the go-e Char-
ger is properly grounded.
Unknown RFID chip
5 LEDs light up red.
An unknown RFID chip was used. Use a learned
RFID chip to activate charging.
Fault current detected
The LEDs ash red at the top and light up pink
at the bottom.
The Charger has detected a DC fault current >=
Phase error
The LEDs light up blue at the bottom and ash
red at the top.
Check whether the phase/s of the go-e Charger
are connected properly. It is possible that only
2 phases are connected. If no function occurs,
contact the go-e Support.