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10. LED status display/troubleshooting
Firmware update
The LEDs ash pink and turn yellow with increa-
sing progress of the update.
A rmware update was started via the go-e
Charger app. This may take a few minutes. Do
not disconnect the charger from the power sup-
ply during this time.
Firmware update successful
The LEDs light up alternately green and pink.
The rmware update has been successfully
completed.
Increased temperature
The LEDs light up yellow at the bottom and ash
red at the top.
The temperature in the go-e Charger is increa-
sed. Therefore, the charging current is automa-
tically reduced.
Error unlocking or locking
The LEDs briey light up red at the top and yel-
low at the bottom.
The charging cable could not be unlocked or lo-
cked properly. The unit tries to repeat the pro-
cess every ve seconds. The type 2 plug may not
be inserted completely. Try to insert it into the
type 2 socket as far as possible.
6 mA or AC fault current >= 20 mA. To acknow-
ledge the fault, press „Reboot“ in the app or dis-
connect the Charger from the power supply for
a short time. If necessary, the charging current
can be reduced, but also check the connection
used. (The charging system in your vehicle may
also be defective).
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