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go-e HOMEfix - LED Status Display;Troubleshooting

go-e HOMEfix
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21212020
The go-eCharger displays the charging status via
di󰀨erent colours and positions of the LEDs. In ad-
dition, it executes a whole series of safety queries
to check the used power source for possible er-
rors. For this reason, the go-eCharger may display
an error and refuse to charge, especially with un-
known power sources.
The device visualises the cause of the error by
certain colours and positions of the LEDs. You can
also nd the error message within the „Status“ in-
formation of the app. (The following colour codes
correspond to the factory setting).
Ground check deactivatedGround check deactivated
4 LEDs light up red (3, 6, 9 and 12 o‘clock).
The go-eCharger has the safety function „ ground
check“, which prevents the charging process in
TT/TN power grids (common in most European
countries) in case of insu󰀩cient grounding of the
power connection. This function is enabled by de-
fault and can be disabled via the go-eCharger app.
However, the „ Ground check“ should only be di-
sabled if you are sure that the electricity grid has
no grounding (IT grid, e.g. in many regions of
Norway), so that charging can also be carried out
here. If you are not sure, you must leave the set-
ting in the app at „Enabled“!
WaitingWaiting
The LEDs ash blue in the number of preset
charging power.
The go-eCharger waits with the charging process
due to a preset scheduler or for the receipt of che-
ap electricity
Activation requiredActivation required
The LEDs light up blue and two white LEDs
move from the top and bottom to the centre.
The „Access control“/“Charging mode“ is not set
to „Open“. Use a learned RFID chip or the app to
activate the charging process.
Vehicle is not recognisedVehicle is not recognised
The LEDs light up blue in the standby mode.
However, the charging process does not start.
Check the charging cable and the tight t of the
plugs.
RFID chip detectedRFID chip detected
5 LEDs light up green.
The go-eCharger has recognised an RFID chip
authorised for charging and releases the charge.
Unknown RFID chipUnknown RFID chip
5 LEDs light up red.
An unknown RFID chip was used. Use a learned
RFID chip to activate charging.
Internal errorInternal error
The LEDs ash red.
The go-eCharger has detected a general com-
munication error. Check the error code in the go-
eCharger app.
Grounding faultGrounding fault
The LEDs ash red at the top and glow green/
yellow statically at the bottom.
Check whether the supply line to the go-eCharger
is properly grounded.
10. LED status display/troubleshooting10. LED status display/troubleshooting10. LED status display/troubleshooting10. LED status display/troubleshooting

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