Troubleshooting
If there is a problem, refer to this Troubleshooting Guide.
The Camera Flash does not fire.
The camera flash is not attached securely to the camera.
• Attach the camera’s mounting foot securely to the camera.
The electrical contacts of the Camera Flash and camera are dirty.
• Clean the contacts.
< > or < > is not displayed in the view finder of camera.
• Wait until the flash is fully recycled and the flash ready indicator lights up.
• If the flash ready indicator lights up, but < > or < > is not displayed in the view
finder, check whether this flash unit is securely attached to the camera hotshoe.
• If the flash ready indicator does not light up after a long wait, check whether the
battery power is enough. If the battery power is low, < > will appear and blink on
the LCD panel. Please replace the battery immediately.
The power turns off by itself.
After 90 seconds of idle operation, auto power off took effect if the flash is set as
Transmitter.
• Press the shutter button halfway or press any flash button to wake up.
After 60 minutes (or 30 minutes) of idle operation, the flash unit will enter sleep mode if
it is set as Receiver.
• Press any flash button to wake up.
Auto zoom does not work.
The camera flash is not attached securely to the camera.
• Attach the camera flash’s mounting foot the camera.
The flash exposure is underexposed or overexposed.
You used high-speed sync.
• With high-speed sync, the effective flash range will be shorter. Make sure the
subject is within the effective flash range displayed.
You used Manual Flash Mode.
• Set the flash mode to ETTL or modify the flash output.
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